This Verizon authorized retailer offers smartphones, tablets, and accessories from brands like Samsung and Google. Customers report excellent service, describing staff as fantastic, helpful, patient, respectful, knowledgeable, and professional. The service is noted for being quick and easy, saving customers time and stress. Staff assist with international plans, new phone purchases, promotions, and restoring lost information. Many customers express high satisfaction, stating they receive great support even after a purchase and will travel specifically for the excellent service. The business provides access to Verizon's network and operates in several states.
Keith is an amazing customer service rep! His professional demeanor was impeccable as I could not remember my Apple ID code. He has a tremendous amount of patience and I appreciated his kindness. I’m a big fan of Keith’s when it comes to customer service!!
March 2026
Keith Rich and Owen Donavan, Acct Managers are excellent, they listen to client and address their requirements. They have very good verbal skills, still very necessary in 2026 to be successful. Great “client experience” at Highland Ave Needham. Thank you
July 2024
The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this... read full comment
