PetSmart is a large pet supply and services retailer that offers over 10,000 products for a wide variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Many store locations provide services such as dog grooming, pet boarding, training, and pet adoption. The staff is generally friendly and caring, with some customers praising the quality of grooming services and the attentiveness of employees. Customers appreciate the convenience of the product selection and the variety of services offered. However, some find the store's product variety limited compared to previous years and note that checkout lines can be slow. Overall, PetSmart is seen as a reliable place for pet supplies and services, with staff who genuinely enjoy caring for animals.
Doggy Day Care. Writing this review to give a shout out to Noah and her crew at the Chelmsford store. They are amazing and go above and beyond with taking care of my dog while I work. I appreciate them all! Teddy loves seeing Noah when we arrive. She has nicknamed him Teddy Graham Cracker!
June 2026
Very nice staff even though they are always short-handed which is the way of the world these days
June 2026
The doggy daycare staff are phenomenal! My dog loves coming here!
