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“Super friendly staff! I had an exchange to make and they were more than accommodating. I don’t typically shop at this location but will gladly be back in the future!”
“I visited Splendid today and was blown away with how kind and helpful all staff members were. In particular, Myriam is a gem. It’s refreshing to go into a store and be met with kindness and folks who are happy doing their work. Thank you foe the top notch experience!”
“Absolutely wonderful staff! They were all very kind and helpful but a BIG shout out to Miki for altering my pants within minutes while having a long list in her hand already!
She was kind enough to remember my name and inform me that it’s done
The staff around the changing room and billing desk too were very proactive about my alteration
Definitely would recommend!!”
“Chris was an absolute lifesaver! I went in looking for jeans. Everyone knows what a headache Jean shopping is but I’ve heard (and now know!) that madewell is the best place to buy jeans. Chris helped me through the whole process, selecting the best styles, helping me find my size (which depends on the style), styled tops and jackets to go with, and held me decide on “the one.” Chris is an absolute gem, and he deserves a huge raise for his amazing work!”
“Every time I go into Vince the staff is always amazing. I love that they email me outfit ideas when new things come in. Normally I work with Kelly, but when she's not there Vicki has become my person. Very dangerous....You end up wanting the whole store! Their funnel necks are so much better than turtlenecks! Especially if you are sensitive. 10/10”
“Staff have always been friendly and helpful. I usually prefer buying online for the convenience but they really demonstrate the value of in person shopping. Came here for a fitten shirt and tuxedo adjustments initially and had a good experience. Lost a button on said tuxedo and they were able to match the button without replacing! (Something the online Brooks Brothers chat was recommending)”
11AM - 8PM
225 Boylston St #3, Chestnut Hill
Clothing Stores
“I had the best time at the MAC counter today. Mariam was so nice, informative, incredibly helpful and personable. As I walked up to the MAC sales person didn't acknowledge me ( because she was going to lunch) Mariam was at the Lancôme counter, I didn't make a huge purchase. Not a whale by any means, but a life long guppie for sure. * Mariam, I hope Bloomies recognizes you for job well done!”
“wow these reviews here seem like a tirade against the store... I am sorry but it is not completely believable. I have been shopping there for ages, there is never a long line to the cashier, cloths are never wrinkled... I wonder whats going on here? a nice store, I am not American but treated fine .”
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“I was doing a somewhat complicated return at this store— Exchanging a few clothing articles gifted by my family over Christmas without a gift receipt.
I was promptly greeted at the register by Sophia and Bridget, both managers, who initiated the return process. Next, I met with Molly, the store director, who walked me through the process of tracing back the actual purchase history. Finally, I met with Rose— a sales associate who helped me pick out what I would actually wear in the long run.
I typically do not interact with the sales team in retail stores. I prefer to come in with an idea of what I want, get that, and get out. That said, Rose was extremely helpful in this last step of my visit, mentioning that she had sons of her own and guiding me through the process of picking out clothes that I will actually wear!
Finally, a quick shout-out to Maryann (whom I did not interact with directly, but observed from a distance) for performing the front-door screening for people headed into the store.
The team worked together efficiently— like a well-oiled machine— tracing back thru the steps of the return successfully and making it to the finish line. Very professional and I will be shopping here again!”