Metro by T-Mobile has received positive feedback from customers who appreciate the helpful and friendly service. Many have highlighted the excellent assistance provided by staff members, particularly Jasmine and Shamel, who have been noted for their professionalism and ability to handle multiple customers efficiently. One customer successfully ported their number to a new phone, taking advantage of a great deal that included unlimited streaming and high-speed internet, expressing great satisfaction with their purchase. Another customer found what they needed after visiting several stores and praised Jasmine for her support. Overall, the store is highly recommended for its knowledgeable staff, good service, and positive customer experiences.
Found what we were looking for after we went to 3 different stores. Jasmine was able to get us the phone and service we were looking for. Highly recommended.
January 2024
Jasmine is a blessing, so humble in helping and working with my mom, that she walked out with a big smile.
October 2023
Shamel at Metro PCS in Chicopee was very helpful and friendly! I would recommend anybody to go to him for a phone!! I had to go to boost to get a pin but they convince me in staying but of bad customer experience at another Boost Mobile Store however Shamel would be the person to buy a phone from for sure and Metro PSC... read full comment
