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“I upgraded to a new phone today and it went so smoothly. Excellent customer service by Jazmine!!! She made the process incredibly easy. I'm so satisfied with the experience thanks to her. Will absolutely return”
“While I was trying to get an upgrade in the Chicopee location, there was an irate customer who was refusing to leave until she got the answer she needed. It was escalated so far, the team members even had to call the police. She still refused to leave. She tried to talk to us and was very disrespectful to the other reps. In the store, everybody was so helpful. Including the assistant manager Kay, she did all that she could This manager held her composure through everything.The staff was so calm , and no one could believe what was happening”
“I had one bad experience concerning an authorized service interruption from Spectrum, otherwise everything was excellent. I was helped by Jessica at this location and she was great, very professional and personable.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Leon was able to clear out my phone from pop ups and malware and looked into my account to make sure I have the best plans and helped me with autopay to save money on my monthly bills”