Metro by T-Mobile has received positive feedback from customers who appreciate the helpful and friendly service. Many have highlighted the excellent assistance provided by staff members, particularly Jasmine and Shamel, who have been noted for their professionalism and ability to handle multiple customers efficiently. One customer successfully ported their number to a new phone, taking advantage of a great deal that included unlimited streaming and high-speed internet, expressing great satisfaction with their purchase. Another customer found what they needed after visiting several stores and praised Jasmine for her support. Overall, the store is highly recommended for its knowledgeable staff, good service, and positive customer experiences.
I upgraded to a new phone today and it went so smoothly. Excellent customer service by Jazmine!!! She made the process incredibly easy. I'm so satisfied with the experience thanks to her. Will absolutely return
May 2025
Most Metro PCS stores seem to go through their busy times and down times at exactly the same hours. But this store has more workers to help customers faster and more efficiently.
February 2024
Found what we were looking for after we went to 3 different stores. Jasmine was able to get us the phone and service we were looking for. Highly recommended.
