“I had a delivery at 6.30 am on Monday. Arrived at the place on Sunday evening. Huge empty area, for overnight parking. There were only a few trucks. In the morning they opened at 6.30. They accepted the papers, took the phone number, said that they would call to assign a door. Within an hour they gave the door, quickly unloaded 7 pallets, and gave the papers. At 7.30 I was free, left for the second delivery.”
“It's a pretty good warehouse store, it's not Costco though so don't expect that. Shopping in the store is a wonderful experience.
However, the curbside pickup up is absolutely terrible, worse than Walmart. Often you have to wait 20+ minutes to get your order (and hope they get it right), you're better off going in to pick up”
“I was wandering around the store this morning looking for Poppycock, which I have done on three separate occasions. I stopped an employee named Chris J. and asked if she knew where I might find it, she looked and said maybe in front of the store. I thank her and continued on shopping. 15 minutes later while I was in the frozen food section here comes Chris with two cans of Poppycock original and Cashew, I took both. I have never had an employee of BJ's go above and beyond in such a way. I am very grateful. Thank you Chris J. you are one very nice person”