Firestone Complete Auto Care in Danvers, MA has earned a strong reputation for providing quick, efficient, and friendly auto care services. Customers appreciate the team’s professionalism and willingness to go above and beyond to meet their needs. The staff, including individuals like Mike, Gordon, and Paul, are known for being helpful, polite, and knowledgeable. They handle a variety of services such as tire replacements, including runflat tires and odd-sized tires, battery replacements, oil changes, brake inspections, and engine repairs. Many customers have found the service to be prompt and reliable, often able to accommodate urgent requests and walk-ins with ease. The team is praised for their ability to quickly diagnose issues, provide quality solutions, and make customers feel valued. The shop offers comprehensive solutions for every vehicle make and model, making it a trusted place for auto maintenance and repairs. Overall, Firestone in Danvers is recognized for its friendly service, professionalism, and commitment to getting customers back on the road efficiently.
Everyone I spoke with over the phone or in person was extremely helpful and understanding. I can not stress enough how very well our problem was handled. Compared to other garages we have dealt with recently this was head and shoulders above service.
July 2024
I needed a Runflat tire for my car yesterday. I hit a pothole in new hampshire. I didn't know where to call or to go. I looked this place up on Google and happy that I did. They were nice, Efficient and took me right in the day I called, And did a great job in a timely fashion. I would recommend them.
July 2024
Mike was super helpful with a last minute tires change! Needed a new set of tires for a Mitsubishi mirage that has odd tires and luckily they had them in stock.