Kelly Volkswagen is a highly regarded dealership in Massachusetts, known for its exceptional customer service and wide selection of Volkswagen vehicles. Customers frequently praise the attentive and knowledgeable sales associates, particularly highlighting the outstanding service provided by Peter Simmons and George S. Many reviews mention the smooth and pressure-free car buying experience, with Peter taking the time to address all inquiries and ensure customers feel comfortable throughout the process. The finance team also receives positive remarks for their efficiency and support. The dealership offers quick service without upselling, which adds to the overall satisfaction of customers. Many appreciate the convenience of receiving loaner cars during service appointments and the absence of long waits for parts. With multiple positive experiences, including repeat customers, Kelly Volkswagen stands out as a top choice for those seeking both new and pre-owned vehicles. Overall, the combination of knowledgeable staff, a customer-friendly atmosphere, and reliable service makes Kelly Volkswagen a recommended destination for car buyers.
Great experience at Kelly Volkswagen! Jorge Ochoa provided amazing customer service, was very patient, and made the process easy. Highly recommend!
December 2025
The sales associate Peter Simmons did an amazing job of helping me pick out a vehicle, test drive and seamlessly filled out the paperwork for my purchase. I could not be happier! I appreciate all his help. Love my new Atlas!!
September 2024
Quick service. No upsell. i understand I could probably pay less at an independent, but they provide a loaner car and don’t have to wait for parts.
