Verizon's Dartmouth location offers a mix of customer experiences, with some staff providing excellent service while others fall short. Reviews highlight the store's convenience for mobile and internet needs, including options for online orders and in-store pickups. One customer reported a negative encounter with a rude employee, but praised the manager, Ian, for his clear explanations and helpfulness. Another customer appreciated Dion, who assisted with an insurance claim efficiently. Crystal received several commendations for her friendly and professional support, helping customers activate new devices and secure great deals, including free iPads. Overall, while some interactions may need improvement, many customers recognize the efforts of dedicated staff who go above and beyond to resolve issues and provide quality service at Verizon.
Ricky was awesome. Great customer service. Highly recommended. Great deals and services
November 2025
Kevin was a HUGE help. I had to return a phone since my Dad passed away. The corporate company did not set him up for success with putting in a return and he made it happen! Kevin is a natural problem solver and deserves a promotion and raise!
November 2025
My son and I bought a phone one Samsung iPhone 17 pro Max We are both very happy and loving our phones thank you to Wendy, who is salesperson at Verizon in Dartmouth at the Dartmouth mall
