Avis Car Rental
Car RentalHours:
55 Ariadne Rd, Dedham MA 02026 Hours
About Avis Car Rental
Avis Car Rental in Dedham is a well-known and popular rental location with a strong reputation for customer loyalty. Many customers appreciate the convenience and friendly service they receive. Staff members such as Jane and Alex are frequently praised for their helpfulness, professionalism, and for going the extra mile to ensure customer satisfaction. Visitors often mention that they love renting from Avis Dedham and consider it their favorite place to rent a car. The rental process is described as quick and easy, especially when picking up the car. However, some customers have noted issues with signage, as the rental counter is located inside a Holiday Inn, making it difficult to find without clear directions. Customer service experiences vary; while some find the staff pleasant and efficient, others report miscommunication, limited vehicle options, and difficulty reaching the location by phone. One customer shared concerns about the limited availability of certain cars, such as the reserved vehicle not being in stock and the only available option being a less desirable Kia EV that was dirty and not fully charged. Despite some challenges, many customers have had positive experiences, particularly praising staff members like Jane and Alex. Overall, Avis Dedham is recognized for friendly service and affordable rental options, especially for those needing cars for Uber or other ride-sharing services.
Most Recent Reviews
June 2026
Very disappointing experience. This was one of the worst Avis locations I've visited in years. The man working front desk employee was rude, dismissive, and unprofessional throughout the interaction. Management should seriously consider improving staffing and customer service training. I will not be returning
May 2026
The worst location ever no vehicles available. Customer service Even worse and the guy working there gives creepy vibes.
March 2026
Jane was EXCELLENT throughout the car rental process. Very polite and kind and respectful. This was one of the better experiences I’ve had with a rental car place, as in the past, I haven’t had great customer service at other rental places.
More Comments(107)
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- Dedham, Massachusetts