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“It is alway a pleasant experience visiting Dedham Savings in East Dedham. It is a friendly environment and I have noticed that most customers leave with a smile. I know I do! The personnel have a wonderful rapport among themselves which makes us feel like we are visiting friends! I will never bank elsewhere!!”
“I was just in your office, spoke with George .I have to say he was one of the nicest reps . I have ever come upon. I just got a new IPhone.I always had an android.I know less than nothing , and less than that about phones. I had all my apps transferred , and the only one that did not transfer was my Dedham saving app. I was freaking out because I use it all the time.So I drove to the bank . I was already in Dedham, but I live in R.I..He went above and beyond to get my app back on my phone.When any kind of electronics are foreign to you.This was huge.He did make me feel like an idiot.I asked if he could put my GPS on my phone.He tried , but needed to be in the vehicle. He offered, and set everything up for me. I am good to go now.Also my music is good to go.I was very anxious about all this. I cannot thank him enough .Imagine if every employer delivered that kind of customer service. Imagine if every person acted as George did.I am so thankful.He did not have to do that that, but he did.Thank you George!!!!Happy New Year.To all ,Being nice and kind is Free.
Best,
Sue”
“When inside the Bank of America, the people was very professional. Didn't wait long.I'd conduct some wire transfer.Definitely, helpful.Everything worked out perfectly professional, very good, very grateful”
8:30AM - 12PM
326 Washington St, Dedham
Banks
“Went into Dedham Square office to open a money market account. The manager could not have been more professional and patient as we came in late in the day. Abrahi
m is a true professional. Marie is another employee that has showed true professionalism to me over the years! Love Needham Bank!”
“The team at Dedham Savings, the personality, the professionalism, and the easy banking is a must for anybody looking for a great bank always a smile on their faces. Quick and easy.”
“When I call them, the person who picked up the phone was not patient. But in person, Crystal who helped me is super nice and friendly. She knows what I needed and what she is doing.”
9AM - 12PM
5 Bryant St, Dedham
Banks
“The team of Dedham is very nice. Tellers are very good, as well as the bankers that are very helpful in all banking questions and needs. Thank you, team of Dedham, for being supportive throughout banking journey with Citizens.”
“I am from out of town and stopped in to this branch to get $100 bill for a gift. The staff were excellent. The desk person came to the line to see if they could help and chatted while we waiting for the business customer to finish. The teller was also excellent. Very efficient and good at her job. Super impressed”
“Love this bank wish I could give more then 5 stars in my experience they have been great!!!!! Everything gets done with no problem setting up account changing pins getting large amounts of money and bring excess $20's back to get bigger bills!!! They all know me and in my opinion they are wicked nice.no request I have made was ever questioned or said no too!! I would never close my account with eastern bank just because of how great they are at the Dedham location!!!!!! I thought it might of been a temporary bank account no way now!!! I feel like bringing them in some kind of treat someday to show the all female crew my gratitude!!! GREAT WORK!!!!”
“Melissa (teller extraordinaire) at Santander Bank in Dedham, MA, provided me Excellent customer service. My banking needs this past few weeks have been complex, and she helped me with efficiency AND a smile. Thank you, Melissa!!”
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“The team at Rockland Trust in Dedham is exemplary; transactions are always timely, easy, and accurate. Communication is friendly and flawless. Particularly, Diane leads the branch and team with utmost personal care and consideration. In a world so overly automated, Diane and the team in Dedham raise the basics of listening to and assisting customers to an art form. Anyone seeking a strong, professional, safe and pleasant banking environment should go directly to Rockland Trust; especially (if convenient) to Diane and Dedham branch.”