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“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
“I am not a people person at all. However, an employee named Pam (working in garden) was so helpful when explaining about mouse traps. She talked to me about the traps that save the mice instead of killing them! I would have never known if it weren’t for her suggestion. I had no idea there were things to deter them instead of killing them. She was so personable and I appreciated our conversation. Will definitely be back.”
“A great Home Depot, well-stocked and generally has everything you could need. Frequent visitor at their garden center. They're generally not too slammed, but I visited on Memorial Day weekend and it was SO busy. I feel like they were a bit understaffed that day, it was kind of hard to find someone to help me. But when I did, they were super helpful and friendly!”
“This is a review for Kevin. Kevin helped us with our order of a lawnmower. He was super nice and helpful. I hope management will see this and pass along our thanks and promote him and give him a raise :) thanks again Kevin!”
“Thank you to Ziad for helping us with our kitchen pantry reno and providing assistance with kitchen cabinet measurements, hardware, and installation advice. Jose in customer service was friendly and ensured we received our orders on time. We also selected porcelain floor tiles made in Turkey and designed by Anatolia Tile Co., which gave our kitchen a touch of elegance. We will be returning for our bathroom DIY makeover.”
“If you're local, this Home depot is much more thoroughly stocked and has a larger variety than it's counterpart by the "Quincy Adams T" station.”
“I am so grateful and proud of this establishment for the vast diversity of individuals they hire! I am delighted that HD values all individuals! Though the wait for customer service is longer than one would first expect - it is well worth it and wonderful to know your small inconvenience is benefitting SO many!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I went to Lowe's Dedham the day after Black Friday, when stores were still packed. I found a dishwasher on an incredible deal that fit exactly what I was looking for; one employee was really struggling to set up the purchase for me, since there were none left in stock. They were about ready to give up when another employee, Sean Austin, came over and offered to help. He then spent a solid 20+ minutes with me sorting out placing the order and answering questions; since the vendor couldn't provide ETA estimates over the weekend, he gave me his email and said he'd follow up for me on Monday. He did follow up, and even managed to coordinate an accelerated delivery for me. After an issue with the install team (not Lowes' fault), he did extra work once again to ensure there were no hiccups for my installation. The experience made it feel like I went to a small local appliance shop service-wise - it's not something I've ever experienced at a large global retailer, and I still can't believe how positive an experience it was, especially compared to much less positive experiences at Lowes' primary competitor. I will 100% go to Lowe's for my next appliance thanks to this experience. Thank you Sean!!!”