Lowe’s for all of your home improvement needs. Located in Dedham, MA, this store offers a wide range of products and helpful staff to assist customers. Customers appreciate the well-stocked aisles and the variety of items available, from gardening supplies and paint colors to appliances and patio furniture. Several reviews highlight exceptional customer service, with employees going above and beyond to help. For example, one employee spent over 20 minutes helping a customer place an order for a dishwasher after Black Friday, coordinating delivery and follow-up to ensure a smooth experience, which left a lasting positive impression. Another staff member assisted a customer in finding and loading 25 bags of top soil, demonstrating kindness and efficiency. Customers also mention staff members like Mike, who is knowledgeable and pleasant, and Eamon, who provided excellent help in retrieving items. While some reviews note that sales associates sometimes struggle with understanding specific needs or suggesting the right tools, overall, the store is seen as a reliable and friendly place for home improvement projects. The staff’s willingness to help and the store’s well-stocked inventory make Lowe’s in Dedham a favorite for those seeking quality products and superior customer service.
