Home Improvements near Dedham, MA

“I went to Lowe's Dedham the day after Black Friday, when stores were still packed. I found a dishwasher on an incredible deal that fit exactly what I was looking for; one employee was really struggling to set up the purchase for me, since there were none left in stock. They were about ready to give up when another employee, Sean Austin, came over and offered to help. He then spent a solid 20+ minutes with me sorting out placing the order and answering questions; since the vendor couldn't provide ETA estimates over the weekend, he gave me his email and said he'd follow up for me on Monday. He did follow up, and even managed to coordinate an accelerated delivery for me. After an issue with the install team (not Lowes' fault), he did extra work once again to ensure there were no hiccups for my installation. The experience made it feel like I went to a small local appliance shop service-wise - it's not something I've ever experienced at a large global retailer, and I still can't believe how positive an experience it was, especially compared to much less positive experiences at Lowes' primary competitor. I will 100% go to Lowe's for my next appliance thanks to this experience. Thank you Sean!!!”

“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”

“If it wasn't for the employees, I certainly wouldn't get my daily punch list completed!! That's Why I'm a customer.. The Employees ????? Thank you All on the South Shore Stores!!!!”

“If you're local, this Home depot is much more thoroughly stocked and has a larger variety than it's counterpart by the "Quincy Adams T" station.”

“On Saturday I went to Home Depot store in West Roxbury I was trying to get one of my Honda car key fob open so I could change the piece. Jean Marry offered me great customer service and was willing to assist with the issue I had. His sales professionalism was awesome and very patient. This is the reason I gave him a 5 Star review.”

“Crystal was very kind and helpful. Knocked off a star because the parking lot looks like some type of zombie breeding ground. I did appreciate the classical music being played outside.”

“Love this place! Guys are always very friendly and helpful. They have a great selection and prices are very good for building materials. Selection isn't huge, but I have found great tile and laminate flooring for at least a dozen projects, so they do carry items that are on trend, not last seasons throw aways. Definitely worth checking out.I wrote the above review at least 6-7 years ago.Here is an update that I'm posting on 4.30.22.Selection of products def isn't what it used to be. No more sliding glass exterior doors. Very minimal selection of hardwood flooring. Prices aren't that competitive. I saw a bathroom fan there for $237 and Home Depot carries the same item for $170.I didn't see garbage disposals this time. No shower surround systems. No bathtubs to order. Used to love this store. Was somewhat disappointed today. Yes, I know that every business took a hit during the pandemic. Nonetheless, sad to see good stores go down in value and selection.”

“Sam in appliances is the absolute answer to any question you may have when buying appliances. Not only is he knowledgeable but he will take the time to walk you thru every step of the process. I had some particular dimensions I needed to meet in my kitchen renovation, and made some mistakes when I was first ordering my fridge. Sam called appliance companies on my behalf to ensure that I would be given a full refund. He even scheduled my pickup and delivery for me.First class service is hard to find in the world of big box stores these days. Sam deserves all the credit for the completion of my project. Great to me and my family.When in doubt, trust in Sam.”

“Kimly in the appliances department was very helpful to my partner and I when we were selecting a set of new kitchen appliances. She went above and beyond to be friendly and helpful in assisting us with picking out the appropriate appliances, and helping us set up an account. She made the whole process easy and enjoyable.”

“This review is a month over due. But I need to thank the staff at the Quincy location. I was in need of custom shelves. I called before I made my way and spoke to Derek from the lumber department. He was super helpful and provided an estimate of how much my shelves might cost. I arrived shortly after and was led to a man named Curtis. Curtis showed me various options and then cut the wood into shelves. Also, I expressed my need to build or find a a desk and with the extra material, Curtis went out of his way to actually build me a desk so quickly! A whole desk ! Curtis went above and beyond providing me with the best service ever. Curtis you're amazing - the best!! Leaving, a young guy named Philip was outside gathering carts. He helped me to load everything in my car and was so patient. The Quincy team is really awesome. Thank you all for your great service!”

“I would like to thank the cashier Michael Mullen who was so kind to me yesterday when I realized my wallet was gone. He even offered me money in case I needed gas to get home. You have a great employee and more importantly a nice person. I tried to call yesterday but didn’t have any luck getting through.”