Metro by T-Mobile is a business that offers a range of services, though the experiences of customers can be mixed. While the company is generally competitive in pricing and provides excellent services most of the time, the internet and Wi-Fi signal quality can be inconsistent. Some customers have reported difficulties with getting help for complex issues, being directed back to their previous provider. However, other customers have had positive experiences, with helpful and knowledgeable staff, such as Jason and Tashi, who were able to assist them efficiently with tasks like adding new lines, porting numbers, and finding the best deals. Overall, Metro by T-Mobile seems to be a company that can provide good value, but the quality of customer service may vary depending on the location and staff.
The customer service is good. They have patience good communication and helpful. I’m glad I came here.
April 2024
Marisa helped me with everything and it was very good!
October 2023
It's complicated, you need help at an establishment run by the same operator. They saying they can't help and that you have to go back to where you made your plan for them to help you... I don't understand that
