Cell Phone Stores in Dedham, MA

5 locations found near Dedham
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“I was desperate to talk to a human who worked at ATT about non-urgent damage on my iPhone's lens, but kept getting redirected to ATT's self-service model in my multiple attempts on their site and phone system. As a last attempt, I called this branch and Colby (store manager) answered. Although I know it's not his role, he patiently explained my options for addressing this issue in layperson's terms I could understand. He even walked through specifically what section of my bill I needed to look at to determine my coverage benefits, and then from there gave me clear next steps of what number to call, what to say, how much I could expect to pay, and how long it generally takes. He was professional, knowledgeable, and communicative. When I got off the call, I felt I had been helped with all my questions and it reminded me of the olden days when customer service was a service hallmark of many retailers. Because of this, I will continue shopping at this ATT Dedham branch. My experience over the phone was A+.”

4.3 Superb52 Reviews

“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”

4.2 Good32 Reviews

“1st off - I go here for all my Verizon (826 Providence Hwy. Dedham, MA) needs because they are the best BUT Mike the manager was able to fix a problem with my iPhone that I have spent over 6 hours with others (on the phone) trying to fix. Mike fixed it in about 15mins - he is phenomenal!”

3.1 Average28 Reviews

“Genius Bar My technician Jarrod went above and beyond, without having an appointment speedily accessed the issues of our devices and resolved them. Conversation of productivity made the time fly by seamlessly! Apple has workshops also ? Neihma was great also! Thanks Apple will be back for purchase and check out the apple pro demonstration.”

2.8 Average66 Reviews

“Jason helped me get the new line added and number ported from my previous carrier quickly and even got my bill down by getting rid of some weird package we definitely didn’t need on our plan. It helps to come prepared with all the information you need to do anything like that. I’ve been to quite a few Metro locations in my area to try and get this done and I’m glad I ended up at Jason’s store to get it done.”

2 Poor14 Reviews