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“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“Went to metro today to add a line and got the best help and service from Willie! He activated my phone quickly and was very knowledgeable about getting everything done without any problems. He also told me to contact him when I want to upgrade my phone to get the best deals!!! Definitely going back soon!!!”
“Patricia was absolutely amazing! She was incredibly helpful, knowledgeable, and patient while helping us make changes to our plan. She took the time to explain everything clearly and made the entire process easy and stress-free. Customer service like Patricia’s is exactly why we’ll continue to be Verizon customers for life. Thank you, Patricia!”
“I had an amazing experience at the Dedham Apple Store thanks to Kat. I came in unsure about switching from the regular Apple Watch to the Ultra, and Kat greeted me with a warm smile and immediately offered help. She walked me through the features, explained the benefits clearly, and even showed me how to use the band when I was struggling. She went above and beyond, was personable and patient, and made me feel confident about my choice. I left with way more knowledge than I came in with. Thank you, Kat — outstanding service!”
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“I came in to fix the issue with my phone . Got that done. And I also walked out with a new wifi wireless service for the house. For less than half the price, I'm paying right now.”