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“Incredibly kind helpful and not judgmental at all. Was able to describe my exact issue and they gave me different solutions tailored to my problem and budget. I can’t recommend enough.”
“Super glad to find this hardware store. Open on Sunday and the very helpful team member quickly found the stainless screw I needed. Drove from Dorchester to find a real hardware store and not a big box. Worth the drive!”
“J.C. was incredibly helpful — I explained my issue, and he quickly found everything I needed to fix it.
Really appreciate employees like him who know their stuff and are willing to help. Great service!”
“The staff was incredibly helpful, and went above and beyond what I had asked for. Ethan assisted me directly and really blew me away with his knowledge and understanding of tools and its accessories. And reasonably priced.”
“my favorite hardware store in the area. unlike others, they typically have what they advertise and the staff knows their stuff. not easy to return things, though. you only get a store credit. that is not very useful if I have clients that I buy for.”
“Best paint and hardware store around, friendly and helpful staff. If you need help picking your colors they will thaw care of you.
Stop by and feel the experience.
10 stars if I could do it.”
“Highly knowledgeable and friendly employees. Stocks many items for a small store. Accepts cards and cash. Street parking is available in the heart of Inman Square. Small aisles.”
“Since we lived in Firestone Park in the 90s, I almost always go to this Ace Hardware. But about a year ago when I needed some screws that would go into concrete, I was in the Falls and stopped into Menards "to save time". The customer service representative was eager please but had zero knowledge about what I was asking or where to find that type of screw. We wasted at least 20 minutes.So I left straight from there and came to Ace hardware in Firestone Park, and they knew exactly what I needed and suggested a drill bit that ended up being perfect for my needs.They have always been highly knowledgeable, helpful, and the prices are great.Don't waste your time anywhere else ?”
7:30AM - 6PM
24 Mill St, Arlington
Hardware Stores
“I had a wonderful experience working with Shawn and Tommy. I needed to replace a bulb in my microwave oven. After finding the appropriate part, both men were able to assemble and disassemble the outside, and insert the new part after some drilling and replacement of screws. They were cool, calm and collected during the whole ordeal and never appeared rushed. Thank you to everyone at the store, I will visit again soon!Susan LundstromLexington, MA”
“Great company, highly recommend! We've had our snowblower and lawnmower repaired by them for many years. They have a pickup and delivery service, which is extremely helpful. Recently they fixed our snowblower for a very reduced price when it didn't work at the beginning of this winter, after having been serviced by them at the end of last winter, which we hugely appreciated.”
“It's so nice to go into a real store, and there's helpful friendly staff, and things I need are in stock and I can get them right away. If you have the choice between ordering it online and buying it here, I suggest you shop here. The key cutting service is particularly useful.”
“I was looking for upholstery pins to hold
down a new chair cover. Woodside Hardware didn't carry them. So I called
Shirley True Value and they did have
them and they were cheaper than Walmart. 🙂”
6:30AM - 5:30PM
899 Washington St, Braintree
Hardware Stores
“I went into Richmond Hardware today to find some mechanical bolts and nuts to replace the broken ones on my collapsible camping chair. I was met by the manager/owner(?) who paged an employee to assist me in selecting the proper length and width of the bolts and nuts. Matt examined the broken piece and selected a proper replacement bolt for each of the broken pieces. I thought that I would be spending my afternoon with pliers and a wrench. But to my surprise, Matt attached the bolts and tightened the nuts. I definitely recommend Richmond Hardware for their courteous employees and expert service. Thank you.”
6:30AM - 6PM
981 Morton St, Boston
Hardware Stores
“Helpful and knowledgeable staff who don’t just “make the sale”, but earn a customer’s loyalty with kindness and patience.”
“The customer service service at this company is Tier 1. I had a complicated project and their friendly staff helped me lay it out and source all the materials and tools needed to get the job done.”
“Love Ace! They always smile when I come in and are never bugged by my endless questions about what to get for my various DIY projects. They have a great selection across the board.”
“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”
“I had the best experience when I went here. It was my first time, and Faith helped me. Her customer service was superior, super friendly, and greeting me with a smile.”
“I've been here 3 or 4 times since moving to JP, and every time I've been struck by how nice everyone who works there is. Very approachable and always willing to help me find things. I've also always found what I needed here, which is great! Highly recommend.”
“I had such a great experience at this store today. I went in to buy bolt cutters because I had accidentally put a padlock on backwards, rendering it unable to be unlocked. The gentleman managing the store could have easily sold me the bolt cutters, but instead helped me problem solve and ended up cutting down the key so I was able to successfully unlock the padlock. He was incredibly helpful and generous- I am very grateful!”
“Has everything you need and now has cheap beer/wine. Great owner who will always help you find what you're looking for. Top tier hardware store across the board.”
“This place is my go-to for all my home improvement needs! The staff is incredibly helpful and knowledgeable, always ready to lend a hand or offer advice. I love the wide selection of tools and supplies—definitely a five-star experience!”
“Perfect experience overall! There are 4 Stihl dealers within twenty miles of me none of which had the saw I needed in stock. They all said they could order what I needed but it would be more than a week before I could take delivery. I wanted to purchase from a small business if possible and In my search found Milton Village Hardware online , they had the saw I needed so after seeing they have been in business since 1918 decided to buy from them. Purchase made Tuesday afternoon and I was using the saw Friday afternoon on our farm in Tennessee! I would not hesitate to purchase from them again and plan to buy my next saw from Milton Village Hardware .”
“The Beautiful Lorrie Delivered Perfect Customer Service and saved the New Four Seasons Hotel from postponement. Management at Suffolk and American Anchor both told me there is just one Bolt house you can depend on and that's Fran-Dan Bolt and Screw. Five Full Smiles 😀😀😀😀😀”
“I didn't catch his name, but the lovely gentleman at the front saved my kayaking adventure. The lock I have securing the kayak to my roof failed, so I came in for bolt cutters. When he heard what I needed them for he came out and got the job done! They may have lost a small sale, but have gained a big fan!”
7AM - 4:30PM
1180 Massachusetts Ave, Dorchester
Hardware Stores
“Hi guys, my uncle had a good experience with your plumbing service and would like me to build your business a website, since I'm a freelancer, for others to find more information about your good service”
“Best place ever. I am a jeweler and they always help me out whether it's inspecting or refilling my tank to make sure I'm good to go or helping me find a part.”
6AM - 6:30PM
1667 Hyde Park Ave, Hyde Park
Hardware Stores
“JMB Attic Insulation & Roofing Services Hyde Park, MA installed a new roof for me last month. They were the best of numerous quotes I received. They were also able to get the job done quickly which I really appreciated. The job was completed to my complete satisfaction. They have amazing attention to detail and their crew had a great work ethic. I found everyone from this company to be very honest and trustworthy. If you’re planning to get any work done on your roof this is the first company that I would recommend.”
“I purchased a paint sprayer. Troy, the manager, helped me choose the right product and helped me troubleshoot the set up process. He's kind and professional.”
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“Family hardware cooperation in Dorchester been here long time now family run on business very friendly and unlike Home Depot seems that they have everything you need at the time that you need it. This hardware is located on the Blue Hill Avenue in Dorchester. I recommend this hardware store for fast run and pick up something for Harley paint brushes whatever you need it’s going to be there”