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“Been banking at this location for over 10 years. Never had a problem with the personnel. They've always been exceedingly helpful - even the bank managers. They've gone out of their way multiple times to help me. It's not their fault that they're understaffed sometimes.”
8:30AM - 12PM
547 Southbridge St, Auburn
Banks
“Nicole, Cindy, Antonio, Jenna and Daniel are super friendly and have great customer service. They always welcome you with a smile and go above and beyond. Keep up the great Team work!!!”
8:30AM - 12PM
1298 Providence Rd, Whitinsville
Banks
“Wonderful facility, have been banking with them for over 15 years, have a awesome car loan which is extremely affordable thanks to Robin branch manager/ I own a beautiful new car direct from manufacturer special order vehicle, with great gratitude thanks for the help webster credit union for helping make buying a new car, very easy”
“Been in this location since they were sovereign and with Santander since I lived in Puerto Rico over 20 years now, love this bank and the location is very close to me, plus the online services they offer are easy and fast.”
“The music issue was fixed and I’m glad for that. Honestly the people who work here are fabulous! I’m glad I have accounts here.BUT there are several spelling errors on the ATM, haha, how embarrassing.”
“Easy drive thru..quick and very personable service.To me, they are like the way things were when I was growing up.. neighborly. When I drive up the staff greets my sister and I with a warm welcome.I notice the thoroughness when I make my deposit .When I used to go inside.... whenever I asked about something..like other services. I found these professional s informative and never too busy..”
8:30AM - 4PM
4 Gore Rd, Webster
Banks
“I have banked here for 16 plus years and would never leave! Therese in the Gore road office is awesome! I moved to another state and even sometimes when it’s hard not having direct access to my personal bank I’d still wait for cards or notices in the mail over having to bank else where”
“About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa”
“Great place to get money from an ATM at 2 in the morning. Can't help but hope I don't get mugged, though, because their ATM is right near the corner of the building, and some nights the entire alleyway isn't lit, so it just gives off dangerous vibes. Good food tho.”
9AM - 4PM
21 Money Hill Rd, Chepachet
Banks
“Sunday night I went to the drive up atm to deposit a large amount of cash. Of course I shoved too many bills in. It kept my money. And did not verify the deposit. I panicked. The banks are closed on sundays. I went in early Monday morning. Freaking out a bit. I learned the drive up atm is handled by an outside company. More panic set in. I needed to deposit that money immediately. They don’t come out until Tuesday for that atm. But. Within an hour. The company had come out. I got a call from citizens. They deposited my money. And I didn’t have to leave my house again. Couldn’t be happier.”
9AM - 5PM
206 Main St, Webster
Banks
“I've always had good service at this location! Roza and Savanna were very helpful and always followed up with answers to all my questions. My only complaint is the location is not very handicap accessible. Handicap parking is in the parking lot on the second level but there is no elevator to get you to ground level where banking takes place.”
“Have Banked at Web 5 for over 60 years. I have also had accounts at other banks WCIS, Guarantee, etc. etc. This bank has always met all my needs, and exceeds other banks. Other banks save you in one area, but over charge for others, so when you compare banks compare all the basic features you use every day. Then you will realize the value of Webster Five.”
“I stopped in to open a second account and was pleasantly surprised at their kindness, patience, and efficiency of service. Geisha was great and took the time to not only help me open a new account but also explained options that I hadn't considered. She and the branch manager, Kathleen, also found some fraudulent charges on my old account and took care of contacting the fraud department right then and there. Even the teller who I made my deposit with was very nice. My wife and I have had this bank for a while but for being a “branch veteran”, they treated me like a brand new celebrity customer. I really appreciated it.”
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“My account was hacked and Jen, manager @ Douglas branch was very helpful and reassuring during this stressful time.Many thanks for your expertise and for all the staff @ the Douglas office. The BEST!!”