The UPS Store has received mixed reviews, but many customers share positive experiences. Several mention that the staff, especially the gentleman at the counter, are always friendly, polite, and very helpful. Customers appreciate the convenience of the location and find the process of sending packages efficient, especially when preparing paperwork online beforehand. A tip shared is to buy a clear plastic label sleeve for $1 to make printing labels easier. Some customers highlight that the staff goes beyond expectations, such as providing free notary services and handling large boxes professionally. Despite a few negative comments, these seem to be exceptions, with longtime customers expressing their loyalty and confidence in the store. Overall, the store is seen as a friendly and reliable place for shipping needs, with staff that are committed to good service. Many customers plan to return, emphasizing their positive experiences and trust in the store's professionalism.