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“We’ve worked with these guys for a few years on pretty standard stuff and they always deliver. Last Friday I contacted them with an ultra urgent job and not only did they print it by EOD we arranged for immediate pickup. A lifesaver as far as printing needs go. Great crew here.”
“I have been to several UPS stores from East Boston to Woburn and this one is the BEST! The customer service is great- I wish I got the guys name bc he could multitask AND stay friendly - all while working quickly! I don't live in the area but If I did- this would be my go-to location. They have plenty of parking and even have 3- 15 min parking spots right in front. Convenient if my hands are full!”
“We've been working with you for 2.5 years. Y'all are always fast, friendly, and responsive.And the banners always look great!Now if you would just move back to Cambridge, everything would be perfect!”
“1. Best customer service
2. Steve Lawless never disappoints—he provides top-notch service. I can email him with a last-minute rush order, and he always finds a way to make it happen.
Thank you, Steve!”
“I recently purchased DSI's print sample promotion for both inkjet and digital silver prints. For the small price I paid I fully expected to receive back quick-and-dirty test prints but what I got was much more. All of the prints are well executed and illustrate the two different processes and my selected papers flawlessly. The prints could, if I chose, be framed and hung today without apology.
I've been a large format photographer working in black and white for longer than I care to admit, and have spent hundreds of hours in many darkrooms. I'm not easily impressed, but DSI impressed me with their service, communication, craftsmanship and prints.
All I can add is, thank you guys, for a job well done.”
“Got a super-last-minute request from my boss who was on the road, for some custom size and shape trade booth prints. I'm in Philly but reached out to AlphaGraphics in hopes of having the signage made and ready for my boss to pick up in Boston within days (hours, really). I made the right choice! Great communication and understanding from their staff, and an easy and efficient process to proof, approve, order, pay, and pick up.”
“I love coming here Sejal and everyone knows exactly what to do for me! I am clueless with my phone and shipping stuff and my memory is poor. I end up with a bunch of receipts and they help me with everything, I just keep coming back. Very happy customer.”
“How I LOVE the print shop at.Staples in Salem/Swampscott, MA! The experts there have saved us SO much time and money and emotion and energy! They move fast, don't break anything, and produce superb products. We get terrific advice there, and really first-class service. Can't speak highly enough of this store and its people and products!”
“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
“QRST's printed beautiful, purple, zip-up hoodies that we gave out as favors for my daughter's bat mitzvah. We wanted a hand-drawn image on the back and a logo on the front that we had designed ourselves. The quality of the hoodies, the quality of the colors on the images, and the attention that was clearly given to all the details all were beyond and above our expectations. The order was done two weeks before agreed on date, and when I came to pick them up, somebody brought them down to my car and helped load them in. Wonderful local company with kind and helpful people who are amazing at what they do.”
“I had an amazing experience today at this staples. Marie in the printing department was so helpful, patient, informative and kind. I was able to get my banner printed out for my daughter’s 2nd birthday party, all thanks to her! Highly recommend this location!”
“We've used Minuteman Press for both commercial and personal printing needs, and they have always been a pleasure to work with. They have a quick turnaround, decent pricing, and the quality is always great.”
“I had such a great experience at this UPS location thanks to one of the employees! As I was struggling to carry two large boxes into the store, he noticed right away and came outside to help me bring them in, without me even having to ask. He was kind, efficient, and handled my return quickly, making the whole process so much easier. It's rare to come across that level of attentiveness and customer service. Thank you so much!”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
8:30AM - 6:30PM
1236 Eastern Ave, Malden
Printing Services
“The nicest professionals I have interacted with, full stop. Kind, accommodating, patient, and generous. They delivered a high quality product in a short time that was within my budget, my students were thrilled. I could not say anything bad about this business or the employees if i tried.”
“I was confused about my returns, and ended up causing quite a hassle with my mistakes, but the employees were SUPER helpful and very gracious about it! Definitely five stars!”
8:30AM - 6:30PM
15 Lincoln St, Wakefield
Printing Services
“Very efficient service! I came in to drop off an amazon package I was returning, and I didn't realize how quick it was! I had a code on my phone and just came in with the package, they scanned the code on my phone, gave me a receipt, and even a coupon for discounted services! I had multiple errands to run that day, so thank you to Mary for making my experience positive and quick!”
8:30AM - 7PM
258 Harvard St, Brookline
Printing Services
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“Used Tony and Stars branding tons of times. Too many to count. Quality is second to none, prices are not going to be beat either. Communication is tremendous which is arguably the most important thing to me, personally. We use them for our charity work as well as all 3 of my personal businesses. They’re fantastic.”
“We have the very Best,Top Shelf Delivery person named ERIC,he is very professional, kind and goes above the call of duty to carefully deliver packages to customers here on Fenwood Road. This man deserves recognition as a top Employee,We hope the company appreciates him as much as we do! Thank you Eric for your excellent service!”
“I had the pleasure of watching the UPS Staff Member, James, in action this afternoon as he juggled the needs of multiple customers at once. James is a model of professionalism, demonstrates impeccable customer service, is extremely efficient and beyond courteous. He was able to attend to three or four customers at the same time with ease. For my own package drop off, he explained that with my return I could only use one label although the company sent me two bags to use. James quickly solved my issue my reusing a box that another customer did not use and had left behind. He came up with this solution in an instant! It was a delight to watch James in action and a number of customers were commenting on their pleasant interactions with James. Thanks again, James!”
“If you need printing while on the go, this is your spot. Well appointed, and ask Harry for advice if you’re trying to figure out how to get a complex print job done. Can’t thank Harry enough!”
“Very helpful and a great guy running the store. The printer was glitching and took sometime to print 1 page. I was offered the print out of a document for no charge.”
“From the first phone call to completion, this job was a dream! The staff at Park Press are there for you throughout the whole job.
Shout out to Ari C. who created a template for me to use for the design and was a great partner throughout the creative process.”
“This was Absolute the best experience I've had at a UPS store ever! Jarrod Went above and beyond with what I thought was a complicated shipping issue with customer service excellence! Highly recommend this location.”
“Shaundell at this UPS Store saved me SO much hassle and time!
I had a few heavy packages to ship out. I came into the store before they closed. Shawndell patiently but very efficiently helped me to tape those packages, scanned them so I was out of the door much faster than expected. He could have declined because I didn’t bring my own tape and it was close to 6:30, but he helped me nevertheless. Saundell is very professional and an absolute asset for this local UPS store. Five star!
Appreciate your kind help, Shaundell.”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
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“Tiny store that doesn’t look like they would have much, but I’ve been in here 3 times doing jobs in the area for obscure items and they have had every single one. Absolute life savers!”