Banks in East Longmeadow, MA

9 locations found near East Longmeadow

“In this era where customer service is all but dead, I wanted to note that Licia Van Steenburgh (current Branch Manager), did a great job of resolving my issue (despite me being a tough customer) quickly and efficiently. She also took it upon herself to follow up the next day with a call and a proactive reversal of an erroneous charge on my acct, she save me the call or trip to the bank, and made me glad to know that there is still good customer service if you are lucky enough to deal with Licia (or likely others at her branch). Thanks!”

5 Superb16 Reviews

“Diane is a life saver. She is patient and always goes above and beyond to help and explain everything. She is an actual life saver and my appreciation for what she has done for me can not be conveyed in words”

4.1 Good29 Reviews

“Zack helped me multiple times unlocking my account while on vacation and advocating for me when customer service didn’t help . The lady at the front was nice and they did a spectacular job!”

3.9 Good7 Reviews

“This bank has been truly wonderful to my family over the years.

They always greeted my mom and late father by name and were consistently kind, patient, and welcoming. It meant more than I can express and really made us feel valued.

When we needed help handling my father’s accounts after his passing, the staff was incredibly compassionate, knowledgeable, and supportive. They took the time to explain everything clearly and made a very difficult time much easier for us.

You don’t come across this level of genuine care very often — we’re very grateful for the service we received.”

4 Good5 Reviews

“Jodi helped me get a replacement debit card after mine had been compromised. She was kind and eager to assist. She made the process painless! I was grateful for her help!”

3.5 Good18 Reviews

“People are very friendly and polite! Only one thing I didn't like that i had to spend around 10 minutes to cash the check. The needed to save all of my information and copy my dl, after that call the check issuer to verify. Anyway took a bit long, but they said its a first time like that. Next time they would have all of my information and it would go quicker.
Again, lady who served me was very kind, polite and patient.”

3.7 Good3 Reviews

“I met with Kim Lee to open an account and she was fabulous. We had a great conversation during the process and she took the time to show me ATM features. I recommend you see Kim in East Longmeadow.”

3 Average9 Reviews

“Loved the service given, had the pleasure of being attended by Eric Rivers. He was patient and overall an amazing worker. Loved his attitude and how he attended us. Thank you Eric!! ??”

2 Poor19 Reviews

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