Citizens
BanksHours:
21 Fairhaven Commons Way, Fairhaven MA 02719 Hours
About Citizens
Citizens is a bank with approximately 1,100 branches in 15 states and around 3,100 ATMs. Customers stay connected online, through its award-winning mobile app, and a customer contact center. It helps with buying a house, paying for college, saving for retirement, and taking on debt in a smart way. Reviews highlight a significant difference between branches. One branch is described as exceptional, courteous, efficient, friendly, and helpful, where needs are met. In contrast, another location is called rude, uncaring, inconsiderate, and unhelpful. Some customers drive much farther to use the better branch. The bank is a Member FDIC and an Equal Housing Lender.
Most Recent Reviews
July 2025
Love the people and the bank. Couldn't ask for a better bank to do business with. They're always willing to go out of they way to solve my issues. Again love my bank.
February 2025
Kate was the most helpful bank associate I've ever dealt with! I came in almost at close on a Saturday and she calmed me down and helped me fix the situation in a matter of days. 10/10 - A life saver!
February 2024
So much better than the skumbag branch located in the north end of New Bedford. I literally drive 3× the distance to use this branch since they closed the stop & shop branch.
More Comments(22)
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- Fairhaven, Massachusetts
