Metro by T-Mobile offers excellent customer service, with staff members who go above and beyond to assist customers. Reviewers highlight the helpfulness of employees like Justin, who provide support with phone purchases, data transfers, and technical issues, even staying late when necessary. Customers appreciate the good deals available and the store's reliable hours, noting it as the best Metro by T-Mobile location in Fall River. Overall, the positive experiences emphasize a commitment to customer satisfaction and support.
Justin has to be the best customer service representative that I have ever dealt with! No non sense just figured out exactly what we needed for our budget and got us everything we wanted and needed. Go see Justin he will take care of you!
June 2025
Went to buy new phones. Ended up getting a good deal. Justin was super helpful with switching everything over. AA++ Customer Service.
January 2025
Great customer service Helped me download all my old data thanks
