Verizon in Fall River, MA, receives high praise for its staff, especially Wayne and Jardel. Wayne is highly respected for his expertise, patience, and ability to solve difficult technical problems, making him stand out as a top representative who goes above and beyond. Customers appreciate his friendly and professional attitude, as well as his willingness to take the time to help set up phones and assist with technical issues. Jardel is also recognized for his efficiency, friendly service, and quick, helpful suggestions that made the purchasing process easy. Overall, the staff provides excellent service, making Verizon a reliable choice for phone needs.
This is the second time I’ve needed help and the second time they have been outstanding! They are the greatest! Thank you for fixing my phone - I was dead in the water and you saved me!
June 2026
Hunter did a great job at replacing my broken phone and updating all my information to the new phone, does a great job of informing customers of ways of saving money and upgrading their existing policies
June 2026
Hunter helped me get a new phone, new plan, new everything. He did everything he could to help me and not try and charge me anywhere he could. He was very thorough on explaining everything. I'm very satisfied with this visit!!!
