Firestone Complete Auto Care in Fitchburg, MA has built a strong reputation for providing reliable and affordable auto care services since 1926. Customers appreciate the friendly and courteous staff, who are knowledgeable and willing to explain repairs and services clearly. The team consistently offers prompt service, often completing tire replacements, wheel alignments, and other repairs quickly—sometimes in under two hours. Many reviews highlight the clean and comfortable waiting area, making the experience pleasant for customers while they wait. The staff is praised for their professionalism and ability to handle urgent situations efficiently, such as getting a vehicle in quickly before a snowstorm. Customers also value the honesty and integrity of the service, with some noting that warranties are honored and repairs are completed as scheduled at reasonable prices. The overall customer experience is characterized by excellent customer service, helpful staff, and quality workmanship. Whether customers need simple maintenance like oil changes or tire repairs, Firestone in Fitchburg is seen as a trustworthy and convenient choice for vehicle needs. Many reviewers express their intention to return in the future and recommend the location to others seeking dependable auto care.
I like all of you people making me a new costumer to do service with all of you with my car
February 2025
So couldn't be happier , dripped the truck off at 7am got into a bind with inclement weather . Asked if they could mount an balance the tires I had in the bed with more tread on them an they said weel getcha in , still waiting but I'm sure there busy busy today, thank you!!! I definetly recommend getting yur tires done... read full comment
February 2025
The customer experience was excellent! Their knowledge was only exceeded by their kindness!!
