Mechanic that worked on my car missed a major coolant leak, which is weird because he added coolant to my car, as noted on my invoice. Another garage said the original mechanic definitely should have noticed the issue. Now I'm spending an additional $300+ and a day having their mistake fixed. Sheer negligence. Avoid.
March 2023
The service department at Franklin Ford has mistreated me for the last time!!Timely service and communication is non existent at this service center. Its the most backwoods shady place i have dealt with for service
October 2022
I have tried to be loyal but they just won't let me. Took my truck in today for an 8am appointment. Told them I would wait for it. 21/2hours later it's still sitting outside. I had to ask for my keys back and left. They could have cared less! I'm done going there.
