Franklin Transmission and Auto Care is a local auto repair shop known for providing solutions for various car issues at fair prices. Customers appreciate their quick and accurate diagnostics, often fixing problems on the first visit. They are experienced in handling transmission repairs and other auto needs, with many reviews highlighting their efficient and professional service. The staff is accommodating, making arrangements for payment and pickup, sometimes even over weekends, which adds to their convenience. Customers have reported positive experiences, especially with the quality of work and the affordability of repairs. However, some reviews mention concerns about customer service, describing interactions as unprofessional and unhelpful, especially regarding communication and wait times. One customer noted a long hold time and a rude response when trying to get an update on their vehicle, which affected their overall impression. Despite this, the overall reputation remains positive due to the quality of the repairs and the fair pricing. In summary, Franklin Transmission and Auto Care is a reliable choice for auto repairs, particularly transmission work, offering fast service and good prices. While their work is highly recommended, potential customers should be aware of the mixed experiences with customer service.
Great Service, kept me in the loop through the whole process, and I was on a real time crunch and they got it done. Highly recommended
August 2026
Had transmission replacement which was great so when I was going to my six month check up I had my shock's looked at . They needed replacement and what a difference. Fast friendly accurate service.
July 2026
Once again, Brian and the team at Franklin Transmission took great care of me this time I had power steering leaks from various lines and he replaced every one of them for a perfect price. I recommend them to any of my friends. You’re in good hands not a rip off company!!
