The UPS Store #0738in Franklin offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is dedicated to providing exceptional customer service. Customers have praised the knowledgeable and helpful staff, particularly Kate, who is described as professional, patient, and attentive to detail. The employees, including Kate and Tamara, are consistently friendly, kind, and efficient, even when busy, making the store a pleasant place to visit. The Franklin location is conveniently located at Exit #17 on Route 495 on Route 140.
Exceptional customer service! Tamara was professional, helpful, and attentive throughout the entire process. She addressed my concerns quickly and made the experience smooth and stress-free. I truly appreciated the outstanding support and would recommend Tamara anytime!
September 2026
Amazing customer service!! Tamara was extremely helpful and patient. She went above and beyond and took care of all of our printing needs!!
August 2026
Tamara is always super helpful , and quick too! Everytime I come into the store she's been able to help me. Even when it's something she can't do herself, she makes sure to give really clear directions if what I need to do. All the other staff at this location are really nice and helpful as well.
