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August 2023
I'm used to travel all over the USA and print documents at UPS Stores whenever I need.5 dollars for a regular black&white document here. I recommend your owner to put the price $555. Also crazy, but better business
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July 2023
EXCELLENT Customer Service!! Even though there’s a UPS Store closer to me, I will only use the Franklin Massachusetts store from now on. Wish I had names so they got the recognition they deserve!
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May 2023
Although things did not go as planned for the arrival of my package (not this store's fault....UPS lost it temporarily) but Ken and his followup, his customer service and concern for my issue was exemplary! Over and above for sure! Thank you Ken for helping me resolve my issue with UPS.
