BankGloucester is a cooperative community bank founded in 1887 to serve the people of Cape Ann. Despite its growth over the years, the bank remains committed to quality customer service, which is the cornerstone of its identity. BankGloucester's representatives are known for their personalized approach, getting to know customers on a first-name basis. Customers have praised the bank's friendly, honest, and diligent staff, who are quick to resolve issues and provide exceptional service across its branches. With a long history and a focus on meeting the needs of its community, BankGloucester has earned the trust and loyalty of its customers.
Had a problem with forged checks and the bank enabled us to not have a loss. Assistant Manager Lisa B. was extremely helpful and we are so grateful to her! Also appreciate the general customer care given by this bank.
November 2023
Nice customer service in Essex branch.Very helpful and was quick about resolving my issue.Appreciate the exceptional service .
February 2023
Helpful and cooperative in getting a mortgage for a client!
