Victra is a local Verizon Authorized Retailer that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and device protection. Reviews mention that some regular employees could not be very helpful or were not very knowledgeable, but that managers and other staff were extremely helpful, smart, patient, knowledgeable, and effective. Specific employees are noted for their calm, competent, and personal service, putting customers at ease and solving frustrating problems quickly and smoothly. The store has a pleasant atmosphere where customers feel noticed. Some feedback suggests the need for better IT systems, as electronic transactions were once disabled. The process is described as smooth and fast, with wonderful and knowledgeable service from the crews, making it the best of the best for some customers.
John is an absolute beast at Victra Verizon, Glosta. Go there if you want fast, guaranteed service. Upgrading my phone and getting set up etc was a breeze. Gonna bring moms in soon to see John! Que lo que!!
December 2025
John at the Gloucester store was phenomenal! He was professional,extremely knowledgeable and very kind.
October 2025
John is patient, knowledgeable, timely, and friendly.
