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“Granby Auto Salvage took away my old car, she's seen better days and needed a new home where she could be fixed up or used for parts. Fair price and smooth transaction. Showed up when they said, jumped her, loaded on a flatbed and paid on the spot. Smooth transaction, easy to deal with and they were in and out in under 10 minutes. Highly reccomend.”
“I had the absolute pleasure of working with Serena recently, and I can confidently say she is the gold standard of what exceptional customer service should be. From the moment my friends and I walked into the dealership, Serena greeted us with a warm, genuine smile that made us feel not just like customers, but like family.
She took the time to listen carefully to what we were looking for, patiently answering every single one of our questions. What really stood out was her ability to balance professionalism with a personable approach. She didn’t just sell me a car—she truly cared about finding the right car for my needs, budget, and lifestyle.
Serena’s product knowledge is unparalleled. She knew every feature and spec of the vehicles we were interested in, breaking them down in a way that was easy to understand without ever being pushy. Her honesty and transparency throughout the process were refreshing—she gave me all the information I needed to make an informed decision and never once made me feel pressured.
Beyond her incredible expertise, Serena went the extra mile to make the experience special. She offered coffee and snacks, ensured I was comfortable during the wait times, and dealt with all of the backend processing so I didn’t have to.
Thanks to Serena, I walked out of Springfield Mercedes with a new CLA35 and an experience I’ll never forget. She turned what can often be a stressful and impersonal process into a genuinely enjoyable one. My friends and I left feeling cared for, valued, and most importantly, excited about our purchase.
If you’re looking for someone who truly puts their heart and soul into their work, look no further than Serena. She is a gem, and any dealership would be lucky to have her. Thank you, Serena, for treating us like family and going above and beyond—we will definitely be back, and we’ll be recommending you to everyone we know!”
“Great service, love that they came to my job and got the truck and brought it back in a timely manner! I love this service best hands down!! So convenient!! Thank you ford team! And I got my state inspection at the same time as my oil change, plus I get a complementary tire rotation. Thanks again.”
“I recently worked with Carlos at Curry Honda Chicopee to purchase my car, and I had a great experience. I already knew which car I wanted, but Carlos was incredibly helpful throughout the process. He was knowledgeable and quick to answer my questions, making the transaction smooth and efficient. I appreciate his professionalism and dedication to ensuring everything went well. I highly recommend Carlos if you're looking for a reliable and friendly car salesman!”
8:30AM - 6PM
315 Russell St, Hadley
Auto Parts
“Great experience working with David Maciorowski. Very capable and warm salesman who answered all of our questions and made the whole process, from shopping to buying, easy and enjoyable. Lisa Rivas, the Business Manager there, was very helpful and clear in discussing financing and options for extended warranty etc. Good work, y'all.”
7:30AM - 5PM
2145 Boston Rd, Wilbraham
Auto Parts
“Amy Takorian greeted me upon my arrival. She was friendly and pleasant immediately and made me feel welcome. She also assisted me with some ideas about my vehicle needs.”
“Matt and crew at Full Tilt are the best. Highly professional, honest, great communication from start to finish, and they do extremely high quality work. And no matter what you bring your car in for, a detail or collision work, they go above and beyond to make sure you are happy with the results.”
“Recently had car repaired at Roberts. He did an excellent job and worked directly with the insurance company for any issues. Very thorough and the repair looked like new. I had my vehicle back in a few days. Highly recommended.”
“Amber salesperson at Bob pion was Awesome ! Very kind , informative, great with tech information. Made buying a vehicle easy and stress free . Recommend buying there staff was great .”
“I am extremely impressed with Collision Plus Auto Body. Everyone I spoke to and worked with was polite, kind, understanding and extremely knowledgeable. Huge shout out to Bill at the front desk, who answered every single call with beautiful energy, extreme kindness, compassion and incredible knowledge of his work and the auto body. I would also like to give a shout out to Dan for his ownership and leadership. He runs an incredible business and makes you feel like you are family! This auto body went above and beyond with handling insurance communication, my overall car's needs, and also took in account my personal needs. I highly recommend Collision Plus Auto Body next time you find yourself in a collision as they do it all PLUS more! Thank you all!”
7AM - 5:30PM
280 King St, Northampton
Auto Parts
“The staff here are knowledgeable, helpful, and friendly. David especially is great, and explained everything to me so I could understand the work to be done on my car. Timely and solid work!”
9AM - 5:30PM
239 Hubbard St, Ludlow
Auto Parts
“Amazingly high quality work!! After having a fender replaced and painted last spring, on Fonzy’s recommendation I brought my 2013 Honda Pilot back for a full-scale detailing. Who knows how much time and effort went into returning my vehicle to true showroom condition? What I do know is that T&J Auto Body provides incredibly high quality work at more than fair prices. (And Fonzy’s a really friendly and personable guy, as well.) Condition”
7:30AM - 7PM
968 Bridge Rd, Northampton
Auto Parts
“Excellant service, easy to book appointment, tech factory trained on my Lightning, free coffee, lounge TV on Fox News with irritable right-wingers ready to argue. Comfortable seating available in showroom.”
“Highly recommend. Gabe Jr and team did a great job fixing and detailing my car after an accident. He got it done when he said he would, he arranged a ride for me with enterprise, was very nice and did great work!”
“I took my wife’s car into Norm’s because someone I trust recommended the owner, Cody, and it was the best recommendation I’ve ever been given. Cody and his workers are damn good. They gave me an accurate quote on the work that was needed and also a timeframe and they kept their word on everything. The car looks great and the quality of the work is excellent. I recommend Cody and his business with no worries that you won’t be happy with them. I can’t think of another business I’ve ever said that about and I think it will be a long time before I ever get another recommendation from someone on any business that is as honest and performs the kind of high quality work that I received from Cody at Norm’s Auto Body on Railroad St in Hadley, MA. 5 Stars!”
“Great place for quality used parts. Knowledgeable staff and helpful. If they don't have it, they can probably locate it. Highly recommend. Recycle instead of new is better for most parts anyway.”
“Brian and the staff at Brad’s are wonderful. I could even see how nice they were to other customers while I was there. They don’t play favorites, they treat everyone like family.”
“First oil change. Great service advisor and appreciation for an expeditious service when I showed for my appointment 2 days early. Doh'
Thank you for accommodating me when it was my error arriving on the wrong day.”
“Tommy Car Collision was great all around. Their staff led by Manny and Donna made the whole repair and insurance process stress free. The body work was done very well and I appreciate the high touch service of the team especially dealing with the insurance claim so I did not have to.”
“Needed rear glass for Audi A7 Called Max, Great Response he had one and Had Best Price on the Internet. Drove 2 1/2 hours to Get there Parts were waiting for pick up, Yard crew loaded them in Truck. Driving 125 miles and being this impressed speaks Volume for these Guys. Dont Waste your time with other Yards! Thanks Max you Run a A+++ Business .....”
8AM - 4:30PM
220 King St, Northampton
Auto Parts
“Great service overall! There was confusion about my copay which was resolved by my insurance company. Appreciated being able to leave the rental car there and let Enterprise pick it up.”
“Excellent service, quality work, and done in a timely manner. The front bumper was repaired after someone hit our car in a parking lot. It was our first time having Stan do our bodywork, and he did an outstanding job. Highly recommend Stan!”
“10 stars if it was possible. John was absolutely wonderful through the whole process. Extremely professional, informative and thorough. It looks brand new. So happy. If I ever need service, Mengel is where I will go overall other businesses. Thank you!!!”
“I had my car towed here after an accident. Unfortunately, geico deemed it totaled so I did not have any services here. While I can't speak to their quality of work or prices, I would like to say that the customer services was fantastic. They were patient, kind and more caring than I could have asked for. I thank the staff so much!”
8AM - 4:30PM
375 Pasco Rd, Springfield
Auto Parts
“Bought a 2017 Altima (50k ml) last week and let me tell you was a little skeptical at first because all the reviews are about their auto work. But i went there LEVI treated me and girl like FAMILY he understood our struggle going from other dealers that just wanted our money and not servicing the cars for buyers Levi made sure our car was road ready and didn’t rush the process of servicing for us to get on the road And let me tell you they are AFFORDABLE and have OPTIONS have low mileage .He told us the history of the cars even the one we got came with one year warranty. We also did two family trips this past week to NY and Hampton Beach car drove PHENOMENAL. Overall if i can give this place 10 stars i would. Even the ladies in the front very respectful and wont forget your face very wholesome experience i wish it was it was always like this getting a car from dealers !!”
“This place is amazing i have a business account and they are the best. The Counter guys are good, but one stands out (TOMAS) . So knowledgeable and trustworthy with his advice and references to detail on providing the best information possible to you. Hes my go to guy. Great job guys.?”
“This is the Best Transmission Spot for your Diesel Trucks.. My entire engine locked up due to a faulty hose. They not only where able to identify the problem, but had me back up in running within a week.. that's unheard of in our line of work. Most people will say 3 weeks to a month at best. These guys had me in and out and back on the road with in a week.. Major work needed to be done and they over delivered.. Thank you so much to all the guys at Better Built..”
8:30AM - 5PM
980 E Main St, Chicopee
Auto Parts
“This is my go to junkyard. I’ve always had good luck finding parts I need for a car. You can give them a call and if you can’t get through, they will call you back which is awesome. Dwyane and Doug are very polite, friendly and honest. I give them 5 Stars. I recommend checking them out!”
“If I could I would give this place 10 stars. Their honesty and great prices is why I will remain a loyal customer. I needed brakes and rotors. Other mechanic shops charged me double the price where as this shop gave me a fair price. Thank you!”
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“These guys are always on top of everything…Never had a problem and always considerate..and try to get the best prices!even for the smallest job..I would recommend and continue going there”