CVS is a well-known chain drug store that consistently delivers quality service and a wide selection of products. Customers praise the store's cleanliness, efficient pharmacy, and friendly, knowledgeable staff. The Groton, MA location is particularly commended for its prompt prescription fulfillment, even when facing staffing challenges. Customers appreciate the transparency about these challenges and the efforts made to provide timely service. The store's non-pharmacy offerings are also noted to surpass those of competitors. While there have been some issues with loyalty program and coupon discounts, the overall experience at this CVS location is described as positive, with prompt service and a helpful staff. The upcoming extended hours are expected to further benefit the local community.
The CVS on Main St. in Groton, MA has some of the nicest, most helpful employees I've ever met. I recommend this CVS for shopping as well as for the helpful and kind people working in the pharmacy.
January 2026
The person at the checkout was very pleasant, helpful, efficient, thorough and knowledgeable. She made me aware of something I didn't know about. ***She couldn't have been any better. 🤗
December 2025
I’ve had nothing but good experiences there. Quickly response, good customer service, friendly employees
