“Came out to explore and relax, booked a king suite to facilitate the latter. Large, spacious room, good natural lighting in the sleeping area, comfortable all around. Suite had a kitchenette with sink, microwave, and mini fridge, great for keeping beverages and some snacks cold. Complimentary breakfast was good, but crowded on the weekends and slightly awkward to navigate the pillars and tables in their current arrangement. Much quieter on Monday morning, still the same large selection of options.
The staff is very friendly and helpful. At one point I managed to demagetize the keycard I had on me, but a 5 minute trip to the front desk fixed that with no fuss.”
Open 24 hours
259 Elm St, Northampton
Hotels
“We love the intimate, personal style of The Ellery.
Staff is so eager to help, and the rooms are uncluttered and comfortable.
The continental breakfast is outstanding—such thoughtfulness has gone into the array.”
“The hotel is basically a Quality Inn like building but the location and the service provided by the staff is what truly makes it a special place to stay. The rooms are typical hotel rooms with visible wear and tear, specifically the washrooms in the room, needing new caulking around the tub and paint needing a touch up. The toilet in my room when flushed, had a whistle like a tea kettle, so I was lucky to be in room alone because this would have woken my spouse had he been with me. In the four nights I stayed, the shower temperature was lukewarm a few days. I spoke to the front desk on one occasion about it so the next day it was definitely better but the following day it was back to just barely warm…The pool and hot tub were a nice offering at the end of a busy day. All of the staff are extremely professional and helpful. I had two spa treatments while I stayed. One was amazing and worthwhile for the cost, but I added on a foot soak, which was awkward and literally being provided a tub of room temperature water and a fizzy thrown in while I sat alone, until I felt I was done? Very weird, as there was very little interaction and hot water was added from an electric kettle. I guess there is normally champagne provided but since I’m not a drinker I declined. I did get a bottle of water. Since they were trying to make it upscale, a glass of ice water maybe with lemon, might have seemed more fitting. Overall it is a very nice place and the hotel rooms are the only drawback. But the bed is comfortable with lots of pillows.
Breakfast in the morning is included with your stay. Some hot stuff, and more to choose from. Something for everyone.”
“This place exceeded my expectations! The staff was super friendly and the rooms were clean and comfortable. Perfect for a quick stay, and the location is really convenient too!”
10:30AM - 7PM
1 Campus Center Way, Amherst
Hotels
“I’ll update this -hotel is clean and central - but I’m dealing with excessive credit card charges that keep showing up on my card and I checked out three days ago. Get a receipt and if you don’t get a receipt email and ask for one. Right now I want people to be aware. I’ll update when this is resolved. And how it was resolved…
Evening Update! This was completely resolved. The management went above and beyond to make sure that everything was cleared up. No further concerns at this time. It seems I had an unusual situation.
Revised star ratings to all 5 starts.”
“Another great spot for a Hilton! From reservation to a restful experience this place has great sized rooms with plenty of amenities to choose from. Having a pool and free breakfast, that has all the options one could ask for only add to the value.”