Hotels in Chicopee, MA

“Tru by Hilton definitely stands out on the roadside with its bold colours. Once inside the lobby gives vibes of a posh upscale hotel but with budget friendly prices.

The desk staff were professional and checking in was quick and efficient. We were also informed of when breakfast would be ready.

We have stayed in some really posh hotels for premium prices and we were very pleasantly surprised when we opened the door to our room (#431). It was immaculate and beautifully designed.

The extra touches of a pull out desk, huge TV, plenty of pegs, hangers, fridge, ironing board and iron and extra towels were much appreciated. The shower was massive. Loved the soap/shampoo dispensers.

Breakfast was AMAZING! A big shoutout to Paula for the chinwag. A lovely lady.

Great breakfast choice included eggs, juices, cereals, bagels, toast, fruits, pancakes and the excellent hot Lavazza coffee that was brewed to perfection. Another positive note is the 6 am breakfast time including weekends which is super convenient for the early risers.

Tru also boasts free water, ice station, gym, swimming pool, washing machines and dryers, work station including a printer. Foosball for all ages, and other games too.

Tru is a fantastic hotel that’s perfect for business travellers, families and groups. A TRU family friendly hotel with a wide range of amenities. Great spot if you want comfort, convenience, and no-nonsense value.”

“Although we experienced a few minor issues during our last stay, I want to give special recognition to the front office manager, Luis, who truly went above and beyond. He took the time to address our concerns and followed up in a timely and professional manner, which made a big difference.

As for the hotel itself, we did notice a stain on our comforter. However, it is a hotel, these things can happen, and the front desk was quick to replace it. Other than that, the room felt really clean and well maintained.

We also had an issue with excessive noise from the room next to us late into the night. As soon as we contacted the front desk, they responded quickly and handled the situation right away.

While our stay wasn’t perfect, the staff did everything they could to resolve each issue promptly and courteously when brought to their attention. That level of care and responsiveness really stood out.

Would I recommend this hotel? Absolutely.”

“While being an older motel, everything is clean and I've stayed here for 2 weeks on and off. Staff helped me find my headphones and remembered our names. I think some people are picky, this is a great place to stay. It's located in Chicopee, nice neighborhood. It's family owned, sometimes it's hard to keep up with all the updates. It's cheap, clean, and comfortable. Which is lovely compared to a typical motel if you think about it. McDonalds is 5 steps away. Love this place I will come back each time.”

“The staff was so friendly and helpful while we stayed for a few days. They allowed us to use the breakfast area to play board games. It was a nice gesture, and we really appreciated it.”