Hotels in Holyoke, MA

“The hotel is basically a Quality Inn like building but the location and the service provided by the staff is what truly makes it a special place to stay. The rooms are typical hotel rooms with visible wear and tear, specifically the washrooms in the room, needing new caulking around the tub and paint needing a touch up. The toilet in my room when flushed, had a whistle like a tea kettle, so I was lucky to be in room alone because this would have woken my spouse had he been with me. In the four nights I stayed, the shower temperature was lukewarm a few days. I spoke to the front desk on one occasion about it so the next day it was definitely better but the following day it was back to just barely warm…The pool and hot tub were a nice offering at the end of a busy day. All of the staff are extremely professional and helpful. I had two spa treatments while I stayed. One was amazing and worthwhile for the cost, but I added on a foot soak, which was awkward and literally being provided a tub of room temperature water and a fizzy thrown in while I sat alone, until I felt I was done? Very weird, as there was very little interaction and hot water was added from an electric kettle. I guess there is normally champagne provided but since I’m not a drinker I declined. I did get a bottle of water. Since they were trying to make it upscale, a glass of ice water maybe with lemon, might have seemed more fitting. Overall it is a very nice place and the hotel rooms are the only drawback. But the bed is comfortable with lots of pillows.
Breakfast in the morning is included with your stay. Some hot stuff, and more to choose from. Something for everyone.”

“This place exceeded my expectations! The staff was super friendly and the rooms were clean and comfortable. Perfect for a quick stay, and the location is really convenient too!”

“This place is a hidden gem! It was amazing in many,many,ways. The view pulling up is like a post card. The rooms are very clean and comfortable. Management made me feel extremely welcome, like I was family. There's not enough great things I can say about this place! 10/10”