8:30AM - 4:30PM
83 Winsor St, Ludlow
Post Offices
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“Paul at window, always nice, as are all of the clerks. Wasn't thrilled that a birthday gift I mailed out a week prior came by short of postage. Stating 90cents due, yet when Paul checked it said I was $1.60 short. We both agreed it should have been delivered with opportunity for recipient to have the chance to pay postage due or have it RTS. INSTEAD, birthday gift now going to be a week late. I guessed at postage, put stamps on envelope and mailed at outside box in Palmer because office was closed by time I got there”
“So grateful you have an amazing employee named Samantha ❤️ what a pleasure to be treated with kindness and her to help with joy. She is a total asset to your company thanks for hiring her and thanks to her I do appreciate all her help today!! She is fantastic ? ? thanks again for making my shipping way less stressful!!! Grateful for you and your time? grace and peace”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
8:30AM - 4:30PM
190 Fiberloid St, Springfield
Post Offices
“Staff at desk was very willing to help me send back a package.
I had the wrong return label. (It was an example what a return label looks like). Instead of jumping on the stupid move I made he was calm and explained everything.
This is why the work for the post office, they know what they are doing.
I rushed back the next day with the correct label. He put it on there with respect. Your all set!”
Open 24 hours
1860 Page Blvd, Springfield
Post Offices
“Recently I’ve been needing usps services and I was a little worried with all the negativity with this place, and the fact that my package was at a stand still for a little over 24rs. This is a huge center so it probably will take time to sort stuff especially if yours isn’t priority. Anyways it left and got where it needed to”
“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”