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“The bank of america represented by the kiosk located at 173 north main street Randolph , according to me is the best one ever ..
Good staff , dynamic and customers are always welcome ...
Keep it up guys !!!”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“Bank of America at the 1 Whiting Street location in Hingham, is extremely fortunate to have Senior Banker Jayashree Kalyanaraman, working for them. In addition to her professional, friendly and most helpful personality, she is especially knowledgeable and well versed with answering our questions and presenting various banking services and choices for us to consider and decide upon for our accounts. We have the utmost confidence in Jayashree and we would always ask for her in regard to any questions or concerns we may have about our accounts. We highly recommend her!”
“My loan officer was extremely patient, communicative, and helpful throughout the entire process. He took the time to explain everything in detail, answered all of my questions clearly, and made sure I understood each step. I truly appreciated his professionalism, kindness, and support. He made the process feel much less stressful, and I’m very grateful for his help.”
9AM - 4PM
67 N Main St, Randolph
Banks
“I'm leaving this because I know it's not their fault. The workers at this location are amazing. Used to go here when I lived in the area 🤬😡but TREY from the CALL CTR... If you get him prepare for a bad day.. I'm not sure what his issue was that day I called but DAMN!! His attitude was like an unflushed toilet. I hope his day gets better but I'll see if I can get to the bank which is an hour away from my home now, before trying to call again..”
8:30AM - 4:30PM
679 Depot St, North Easton
Banks
“I have had business and personal accounts with them for decades. (I was in the crowd who fled there from Baybank years ago). They have plenty of Big Bank services such as international wire transfers, a notary. etc. . The staff are personable and friendly and customer service has always responded quickly the very few times issues arose. I have no big quarrels at all, but I am charging them a star for their savings interest. Last month's was less than a dollar on a six-figure balance. My mattress would pay that, and might be soon.”
9AM - 4PM
15 Beach St, Quincy
Banks
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
8:30AM - 4:30PM
195 Washington St, Weymouth
Banks
“Helpful in opening a new account, savings accrues an interest, even got a choice of gifts for opening! Convenient locations and hours, even got my new debit card then and there!”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“Visited this branch on December 23, 2025. Huge thanks to Henry Ngo, Assistant Store Manager, for his outstanding service and deep knowledge of the bank’s offerings. As a Canadian using TD cross-border banking, I struggled with multiple branches to get a suitable credit card. Henry went above and beyond, followed up for weeks, and found a real solution. Truly professional and helpful.”
9AM - 4:30PM
45 Diauto Dr, Randolph
Banks
“Best bank I have ever experienced. No one is more on top of things, attentive, or caring. These people treat you like family. Joe, John and the entire team are awesome! Thanks all”
“Phylissa was great assisting with my accounts, debit replacement and more after I recovered from an cyber attack. I recommend for the kind and efficient member support.”
9AM - 4PM
260 Bussey St, Dedham
Banks
“It is alway a pleasant experience visiting Dedham Savings in East Dedham. It is a friendly environment and I have noticed that most customers leave with a smile. I know I do! The personnel have a wonderful rapport among themselves which makes us feel like we are visiting friends! I will never bank elsewhere!!”
8:30AM - 4:30PM
342 Bedford St, Whitman
Banks
“I've been with this specific branch since 2020. I can honestly say that I am truly grateful for the staff here & at NES in general. I have had super stressful situations happen as of late & they have genuinely made the most incredible difference for me. Making this calm , easy & fixing the problems so smoothly that I will stay with them always. Banks are all great when things run good / you can really test a bank through strenuous situations & NES has set the bar to the highest standards. 12/10”
8:30AM - 4:30PM
20 Eastman St, South Easton
Banks
“I've always had a positive experience with this bank! Great customer service! The only way they could improve service would be longer hours Monday through Wednesday.”
8:30AM - 4PM
10 Pond St, Norwell
Banks
“John Snow very personal and valuable asset to this branch! I will keep my well managed account here for years to come, I opened my first account here back in 2012 as a Norwell middle schooler. Today I am using the same account for my first home purchase.
Thanks John!”
“I've had a really positive experience at this bank! The staff is always friendly and willing to help with my questions, and the online banking features are super convenient. Definitely a reliable place for all my banking needs!”
8:30AM - 5PM
777 Belmont St, Brockton
Banks
“I've been a customer of NESB for decades. I never even knew this Brockton location existed. The trees are almost hiding the signage, and the parking lot was small, but enough for a bank. I sat at the drive thru for a minute with no answer, but went inside instead. The service was good inside.”
“I have been a member for 40 years. BFCU has always given me the best financial advice. Also, they helped me plan my retirement. I have been retired almost 20 yecars and they have been a tremendous asset the whole time. Thank You BFCU”
“I had the absolute pleasure of working with Lucia “Lucy” Ferrara at the Rockland Trust Westwood branch, and I truly can’t say enough about her exceptional service.
She was professional, patient, incredibly responsive, and genuinely kind. From the moment we connected, Lucy made everything feel smooth and stress free. She followed through on everything she said, and it was clear she really cared about helping me not just rushing through a transaction.
After feeling overlooked at another location, working with Lucy was a breath of fresh air. She sets the standard for what great customer service should be. Rockland Trust is lucky to have her!”
“⭐️⭐️⭐️⭐️⭐️
Excellent Service from Larissa Dias at Bank of America
Today, I had the opportunity to visit Bank of America and was assisted by Larissa Dias, who was managing the branch’s customer service almost entirely on her own. Despite the busy environment and a significant workload, she maintained a calm and professional attitude throughout.
Although I waited about half an hour and there was a brief scheduling conflict with another client’s appointment, Larissa handled the situation exceptionally well. When the other client did not show up, she promptly welcomed me into her office, provided the services I needed, and even went above and beyond to assist me with additional matters.
At first, I thought the pressure of the situation might affect the service quality, but I quickly realized how professional and composed Larissa truly was under pressure. Her patience, efficiency, and commitment to helping customers made a strong impression. I left the branch very satisfied and appreciative of the outstanding service she provided.”
8:30AM - 4PM
443 Belmont St, Brockton
Banks
“I had a positive experience at the West Brockton branch while opening an account for my mother, who only speaks Haitian Creole. Fatima Santos was incredibly helpful and made my mother feel welcome throughout the process. Her efforts facilitated our account opening and fostered a sense of belonging at HarborOne. I truly appreciate your assistance, Fatima. HarborOne is fortunate to have such a dedicated Relationship Banker. Thank you for making our experience a meaningful one. Best, WM.”
“I recently received exemplary service at TD bank in west Roxbury . Mr Evenflow a skilled professional with deep knowledge and dedication. Guide me through every step of the account process with patience and clarity He not only helped me understand the details thoroughly but also offered valuable advice regarding my non profit organizations his support professionalism and genuine care made the entire experience seamless. Mr Evenflow is truly a great asset to TD Bank and the West Roxbury community.”
“I opened my business account with Tricia a few months ago, and my experience was nothing short of amazing. From the very beginning, she was attentive, thorough, and extremely knowledgeable. She broke down every detail in a clear and easy-to-understand way, so I knew exactly what to expect with Rockland Trust.
Tricia’s customer service skills are top-tier — she truly goes above and beyond. You can tell she cares about her clients and takes pride in what she does. She’s a valuable asset to Rockland Trust, and I genuinely appreciate the level of care and professionalism she provided.
Tricia is amazing. If you’re looking for great service, she’s the one to see!”
“I've been with N.E.S.B. for a few years now, I can honestly say I'm just as happy today as I was the first day I walked into the Bedford St. branch to open my account. I've now come to use the Washington St. branch. The staff is great there as well. If I have any questions or banking needs I feel very comfortable seeing Susan at this branch. She's professional, informative & friendly. I look fwd to many more years.”
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“Melissa was wonderful. Her professionalism and patient guidance provided the assistance needed to restart my TCU app. Not once in almost 30 minutes did Melissa hint that she had to finish and move on. I am very grateful for her help.”