“I stopped in the other day to purchase paint for renovating our new house. I didn’t realize it when I pulled in, but they were closing in 15 minutes. I let them know that I could come back the next day, but Ethan went out of his way to explain things to me and even mixed some samples for me right before close. His service was above and beyond. He mixed a custom paint color for me and it was exactly what I was looking for.He even called me the next day to let me know the progress on my order. That’s definitely not a service you get when shopping at big stores. I will definitely be back!”
“I had an incredible shopping experience. Team J - J (Jacob & Joyce) were so kind, helpful, and worked so well together. They helped with my bird seed purchase, chatted about the day, all while continuing to provide excellent customer service to other customers. Thank you for the human kindness and shopping support. You both are gems!”
“Best place around, what ever the Big outlets, dont carry ever or any more, this family owned place does, and more, if for some reason they don't have in stock, they will gladly help order it for you. Been regularly going there since they do carry whatever I can't find at the big dealers, and the sons are the most helpful and kindest dudes you will ever meet. Love that place, its become my go to well before any others.RegardsBrian Teiner”
“Monnick is truly wonderful! After unsuccessfully trying Lowes/HD to get some keys copied I stopped here. They warned me the keys may not work as Chevy requires chipped keys, but I asked to try anyway. They happily attempted my request. Then once I got to pay I realized I left my card at home and my apple pay wasn't working. I was so embarrassed but they said no big deal, gave me my keys and said come back and pay later! I was honestly shocked! They didn't have to do that, but they did!And I'm happy to report the keys worked!”
“Monnick's has been our go-to hardware store in Framingham for 40 years. The paint department is quite special with a very large selection and very knowledgeable staff.”
“I needed lumber for a woodworking class I'm taking. Evan was incredibly patient and kind in helping me get the supplies I needed. He made what I thought would be an intimidating process actually fun.”
“Doing a deck replacement and found their pricing for composite boards to be competitive. Dave in sales was very knowledgeable and responsive, found him great to work with. Paul maneuvered the delivery of 20' boards like it was nothing. Very pleased with my experiences.”
“Customer service is not anything special, but definetly not bad either. Store has an incredible selection of tools not typically stocked at other locations in my experience.”
“We spent 12 hours painting our bedroom(primer, then paint). It was not easy, it was hard work due to how the room is set up. We had started the paint once the sun started to set.. I told my husband I didn't love the color and it looked nothing like the swatch. Thought maybe once it dried, it would look better. The next morning, once the paint was dried and the sun was up we realized something wasn't right. Only now just realized that THE GUY GAVE US THE WRONG COLOR. We asked for High Park and were given Liberty Park. I guess maybe it's partially our fault for just trusting him and not double checking? But it's not like he asked us if it was the right color when he gave it to us (like they usually do at Lowe's).Livid is an understatement. I'm crushed as I have back issues and this was not an easy task for us. I'm updating this review to 4 stars because Tyler was nice enough to offer us a new can of paint in the correct color. He was very nice and although I'm extremely disappointed, he was super helpful and I'm VERY thankful! I'm glad he was there today, as he was very apologetic.(The color around the plug is the color we wanted, the pea green color is what we were given initially)”
“As always, Rocky’s Medway had exactly the right part for my Toro mower for $10 less than the local orange box store and with much better service than Milford Ace. Can’t say enough good things about Rocky’s!!”
“walked in, saw nice lady pouring herself a cuppa, asked where I could find, she puts her cup down, sez follow me, leads me to product, I'm in/out under 10 mins super friendly, awesomely helpful, can't find that in big box store if I owned rather than rented, I'd be back more often”
“excellent customer service. friendly staff.young lady in the Paint section, patient, kind and informative. helpful making color selectionsAll staff is extremely courteous, friendly helpful. find I'm using ACE in Millis more frequently. will shop there for household items instead of the grocery store!!”
“The younger woman in paint helped us A LOT this afternoon and was so patient and friendly with us. She definitely made our experience pleasant and even helped make our 7 gallon order extremely fast.”
“Nice clean store. Great inventory and stock of what you would expect at this store. Location is convenient and there is plenty of free parking available. Nice variety of stores around the area as well.”
“friendship bread on a Saturday morning! Very knowledgeable staff, always supplies me with what I need, from spray paint to, lumber, to keys and or duct tape. Shop this local spot for sure??”
9AM - 4PM
75 West St, Medfield
Hardware Stores
“I use Sam White at work (commercial) and for personal jobs (residential). Very friendly and helpful staff. Deliveries always on time or early and always dropped where I want it. They will always be my first call.”
“The service person was great and very knowledgeable,BUT The parts took too damn long to come in. The system is screwed up somehow. Get some Youngblood in there to fix it.”
“Marathon Tool is the place to go for anything a homeowner needs. I needed to pump out my side yard and they had a great pump with all the hoses and made sure it was in perfect working condition. They stand behind their products and want their customers to be satisfied. Better than the big box stores. I highly recommend them.”
“Absolutely love shopping here! The staff is super helpful, always ready to assist with any questions I have. Plus, they have everything I need for my DIY projects – it feels like a one-stop shop!”
“Incredible service, will absolutely be back in the future. They helped educate me on my leaf blower. They had everything fixed and up and running in only a few minutes. I'm very impressed.”
“I have been a loyal customer for many years. I often go there with a "challenging project", for which there is no product made for the issue that I am trying to resolve. Rather than running the other way when they see me coming, they listen, think about it, (you can see the wheels spinning), and have ALWAYS been successful in finding a solution, sometimes, going as far as even taking the time to modify another item to make it work!! (Thank you, Joe!) Jeanne”
“Overall service was excellent. The only complaint we have is billing. The home Depot billing system seems not straightforward, always has glitches. This time is no exception, got an error that the store staff couldn't explain, had to leave a note in the system about the billing issue. We've paid the first portion, and will ask home Depot to correct the billing when pay the second portion. By the way this is not the first time we experienced the billing issues.”
“I always find what I need at this store! The staff is super friendly and knowledgeable, making my shopping experience enjoyable. They have a fantastic selection of items for both pets and gardens, and I love the variety of products they offer.”
“We couldn't find fencing at lowes or home depot so we called here. They were able to get what we need and have it at the store in under a week. Employees were very helpful and professional.”