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10AM - 6PM
740 High St, Holyoke
Appliances
“We visited Manny's Appliances in Westfield MA 3 times. After our 1st visit we purchased a GE refrigerator and an electric GE stove with coil burners....both in white. Our salesperson was David Lunden. After much thought, we revisited the store the next day and looked over our purchases and questioned things we hadn't thought about when we purchased the items. Our salesperson that day was Carlos Jackson and he gave us more insight on the appliances. On the 3rd day we revisited the store with a completely different mind set and decided to go with chrome rather than the white for our appliances; our salesperson was Rick Fournier. With Rick's assistance, we chose chrome appliances and a total different model for the refrigerator, but stayed with the GE brand name. We landed up with a more expensive appliances, but we were happier with our purchases. All 3 salespersons were exceptional in their knowledge of the products that they were selling. The delivery date was on time and the delivery service was again exceptional. The workers who removed our old appliances and delivered the new ones on Tuesday, May 29th were professional in meeting our needs! We are thinking about purchasing two more appliances in the very near future, in chrome of course for our kitchen.....YES, we will again purchase through Manny's Appliances in Westfield! Thank you to the staff at Manny's in Westfield! ~ Maggie & Jeff Souders”
“Had a great experience from beginning of purchase of our refrigerator to the delivery. We were greeted warmly by Earle and shown the absolute perfect refrigerator for us. The transaction went smoothly and we left with a promise of a phone call to let us know when it would be delivered. Seeing it was 4th of July week we understood he might have to fit us in. We had stated that since our refrigerator was still working it was not an immediate need. He would have fit us in. On Tues morning he called and said it would be delivered Friday afternoon. We received a phone call Friday and the 2 men were on their way over. I was hoping it would be an easy install but unfortunately they had to change the plans and work their way through our front door through our living room and into our kitchen that way. They were incredibly careful especially when they had to
move a curio cabinet. They were very polite and courteous . I would recommend Quimbys. I have previously bought a Speed Queen washer from them.”
“Was just in the store to buy a new refrigerator. Ryan gave us excellent service. Very knowledgeable about the product. We always go back to Manny's whenever we want new appliances. Love Manny's.”
“In a difficult world this appliance store stands out:They go above and beyond !! Not a run around like a big box store. Real people who care.I called Vincent the owner of the store when our gas grill seemed to have been assembledwith problems and not only was he concerned but he came out to our home and at 72 years old got down on the floor dissembled and reassembled it correctly cutting through all the manufacturer logistically difficulties like a pro. He spotted the problem right off the bat and did not quit until he got it right.Sure appreciate a good man and a great storeThank you very muchDr.Dominick Roto( Dom and Linda )”
“Had a phenomenal experience purchasing my industrial Juki 8700 here. The staff is extremely knowledgeable and helpful. This machine has been the biggest asset for my business. Absolutely will be back for other things.”
“I was in there today and really needed help finding ideas for an important home project which I knew nothing about. I was politely greeted by an employee, Kabrial, who asked if I needed any help finding something. He was very friendly and knowledgeable when I asked him several questions. He assisted me throughout the store to find what I needed to complete this project, which took some time. Five star customer service! I really appreciate this employee going above and beyond for me!”
“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”
“I called about a dryer repair on a Friday morning and someone came out the next Monday and fixed my dryer fast! Besko's came recommended to us and I can now say, I highly recommend their service! Timely, reasonable rates and responsive!”
“Really impressive experience all around. So many kind, knowledgeable staff from staff in the store , and the staff delivered my washer machine with the time and also got ever thing done an a good job, Thank all”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
6AM - 10PM
514 E Main St, Westfield
Appliances
“The employees at the Home Depot stores are, for the most part, wonderful. My beef is with the fact that Home Depot (and other retailers) are trying to get rid of employees via the introduction of ‘Self-Checkout’, to the detriment of the patrons and employees. The delays, confusion and
frustration ,while checking out, is rampant at all stores that have implemented and emphasized ‘Self-Checkout’
Please, I want to deal with a ‘HUMAN’!!!!!!”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“The paint department is commendable, and I would like to express my appreciation for the exceptional service provided by your employee, Al A. His remarkable performance, amiable personality, and extensive knowledge have consistently exceeded expectations in assisting customers. He truly embodies the qualities of a valuable asset in the retail industry, and I believe he is deserving of significant recognition and compensation. It would be beneficial for the organization to have more employees emulate his exemplary conduct.”
8AM - 6PM
655 Memorial Dr, Chicopee
Appliances
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
10AM - 6PM
1275 Liberty St, Springfield
Appliances
“I have been a customer for 4 or 5 years now and have always had great service. The reps have always been knowledgeable and professional. The items I have purchased were excellent and I am contemplating a new purchase soon. Being on SS this is the best way to buy.”
“Great service, went above and beyond and helping me pick out the product I wanted. I would definitely recommend this particular errs to anyone. This is my fifth purchase. So that should tell you how much I trust and how the follow through with everything they promise, and you never have to look over your back or shoulder as you would with other not say names or companies.”
“During pretty bad weather they helped me move over 4 appliences for store credit and I was able to buy a washer and dryer for about 200. The dryer failed a test and it was replaced easily and quickly. If your looking for used appliances they will definitely find something on a budget.”
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“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”