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“Jeremy was amazing to work with! He was patient as we tried on several different rings and styles. Very kind and caring, and helped us find the perfect rings for our special day!”
“I can’t say enough wonderful things about Brad Matthew Jewelers. Brad is not only incredibly talented, but also kind, patient, and truly invested in making sure you are happy. The entire experience felt personal and special, not rushed or pressured. The quality of the work is beautiful, and you can tell everything is done with care and expertise. I felt completely confident and valued throughout the entire experience. It’s rare to find this level of personal service today. I would highly recommend Brad Matthew Jewelers to anyone looking for beautiful, high-quality jewelry and an honest, trustworthy jeweler.”
“Maddy and Genesis both are amazing workers who have gone above and beyond to not only satisfy my needs but also found a combo of ways to increase the opportunity to get everything that I wanted both of them are superstars and I recommend they get a raise for how excellent they work with people and make them feel”
10AM - 8PM
50 Holyoke St, Holyoke
Jewelry Stores
“I can not speak highly enough about how well this store treats their customers and truly takes the time to hear what I was in search of. I came into the store on Saturday 5/16/2026, the store was pretty busy, and I was greeted not by one but two very enthusiastic employees, one girl had curly red hair, and the other was the gentleman Patrick. Patrick took nearly 40 minutes truly learning about what I was hoping to find, showing me different options and never once acted like I was becoming a bother to him. I can be quite indecisive with my purchases, but he truly made me realize great customer service still exits even in the newer generation where most would roll their eyes after 3 minutes. Not sure if these reviews are ever read by management, but you have an incredible manager who truly shows that he cares for his job!”
10AM - 9:30PM
50 Holyoke St, Holyoke
Jewelry Stores
“I have known Joseph for many years and consider him a friend. I bought a cross from him many years ago that is worth double what I paid for it. I just recently upgraded my chain for the cross. Cuban link heavy. Joseph is very fair with his prices. They always have unique pieces unlike the cookie cutter stores.”
10AM - 8PM
50 Holyoke St, Holyoke
Jewelry Stores
“It was packed of course because of Black Friday and the deals but it was nice. The store was full though it seemed staff had everything handled which was comforting to see. They where very nice and sweet and even reassured my niece the deal they had going that if she picked out 1 more item it would be buy 3 get 3 free which I appreciated cause I had forgotten all about it and we did just that. She was very happy so thank you very much to the cashier who helped us and ranged up our items!”
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
“Great new location where I brought our pieces for maintenance. Super nice people, including Jenn and Laurie, to help with our first split in the mounting. This seems like a great location I can trust for maintenance of our most precious pieces.”