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“Best Post Office in Holyoke!! The staff is nothing but kind and helpful! Best in the area! I dislike going to any of the other ones nearby! They will ALWAYS get my business! Love you guys!”
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“I visited the Northampton Post Office earlier today.I was really happy with how quickly the package pick-up process went as well as the a availability of other postal products like stamps and envelopes.”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Very well-kept post office with friendly and knowledgable staff. It was my first time renewing a passport by mail and I wasn't sure what to do. The clerk not only helped me with my passport photo, but checked to make sure my documents were in order and mailed the application out for me. That kind of attentive service is hard to find these days.”
“Busy place. Almost always a line.
I wish they would give the people getting passports clear instructions that they can walk away with, fill out the form, then come back to the counter instead of standing there clogging up the line and every time I hear the same thing “you have to fill everything out, yup you need to fill that out too” idk how a stranger needs to assist you in writing your personal information, it shouldn’t be that difficult. Otherwise the line seems to move quickly.”
“Giving this five stars because of the customer service of Erika. She was really fantastic. She knew what she was doing, and she did it with a smile which was really refreshing after having dealt with exactly the opposite multiple times at the Hadley post office. I will only be going to the Easthampton post office from now on if possible.”
“Needed a passport renewal mailing. The clerk advised me as to different ways to mail. She was very helpful and a pleasure to deal with. Unfortunately I neglected to get her name.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“The best post office location. The staff are great! Especially Ralph, knows what he’s doing, always willing to help everyone! We’ve been going here for years now and always a positive experience.”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
“Staff at desk was very willing to help me send back a package.
I had the wrong return label. (It was an example what a return label looks like). Instead of jumping on the stupid move I made he was calm and explained everything.
This is why the work for the post office, they know what they are doing.
I rushed back the next day with the correct label. He put it on there with respect. Your all set!”
Open 24 hours
1860 Page Blvd, Springfield
Post Offices
“Moths ago I can complain and used my O star feedback here, after that I believe someone read and tray to fixed the issue, my mails unexpected delays end so I decide to change my feedback. Thank you.”
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“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”