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“We just had the most amazing experience with service and installation from Yale Appliance. The very best we have ever had. Josh was incredible- extremely knowledgeable , skilled, patient, and friendly. He addressed every concern we brought to his attention and answered every question. We never felt rushed. When the installers came to finally properly install our cooktop and diwndradt, they too were highly professional and knew what to do. They did not leave until we were satisfied. If we ever need new appliances again in the future, we will only buy from Yale.”
“We have used Adriano and his team at Express for a myriad projects around our house, including kitchen countertops and backsplashes, vanity countertops, shower niches, side tables and chimney mantelpieces and hearths. They have always exceeded our expectations in terms of attention to detail, craftsmanship, quickness, and client service.
Before initially committing to a provider we shopped around quite a bit and found that Express offered the most competitive prices. Not only do they price fairly, at every step you feel that they are looking after your interest, offering suggestions which best serve your long term interest and minimize your cost, even what it comes at the expense of their profit.
In this very opaque world of stone fabrication and installation we felt very lucky to have found this gem of a provider.”
“The installers were informative and congenial answering all my questions. I love my chair. It allows me to be more involved with my friends now. Thank you so much.”
“Exceptional products AND outstanding customer service! I purchased some antique-style glass for a wooden double-door project on our 1930 home, and I was REALLY impressed with Jake & Pioneer Glass. It is refreshing to know that business of this caliber are still operating...they are rare, indeed. If you need glass, Pioneer is the place!”
“We had such a great experience working with GANY! He was extremely professional, knowledgeable, and truly knew what he was talking about. My boyfriend & I are renovating our bathroom and he helped us pick out tile, vinyl flooring, a vanity and other small essentials that all flowed beautifully together.
He really took the time to make sure everything matched and complemented each other perfectly. We never felt rushed, and he answered all of our questions with confidence and clarity. We’re so happy with how everything is coming together thanks to his guidance. Highly recommend asking for GANY!”
“Very satisfied with the professionalism of the staff and high quality of my counter. I have many compliments on its look and quality. The staff was accommodating especially for delivery so far away.”
“The showroom visit was fantastic. Karlie provided good insight to help us narrow down our choices for the kitchen remodel. Being able to see all of the Sub Zero and Wolf models had interest in with actual kitchen layouts made the decision process easier.”
“From start to finish, 3SM was great. Explaining detailed pricing on a remnant, setting up a measure appt, very responsive to a few of my emails on timing of install, and excellent day of install with 3 pros that did a very clean job! I would love to work with them again!! Why did we wait so long to have a beautiful vanity top, done with ease thanks to Juliana and the team at 3SM!”
“Christine S. was enormous help to us in renovating two bathrooms at our house. She was endlessly patient and very informative in helping us think through choices. She also kept track of our orders and kept us informed - we appreciate her work tremendously and are very very grateful. She is a pleasure to work with.
Francy Zingale”
“I hired DCW for a full kitchen renovation, which came out BEAUTIFULLY. With such a large project, communication is crucial; Jeremy truly was a pleasure to work with and always made us feel like his top priority. Prices were reasonable and the job got done much quicker than expected.”
“We've been purchasing from Brian Sorenson since 2019 and he's nothing short of outstanding! The communication is always excellent, products have never come in damaged, and if we're ever short or over on tile (YES this is normal to happen in projects for various reasons) he is right on top of it! Highly recommend!!!”
“Precious local joint. Comfy cozy vibe. A tad expensive, but has sweets, cheeses, liquor etc. hard to find elsewhere. Incredibly friendly, inviting, courteous and sociable staff. Knowledgeable & helpful as well. Stellar store.”
“We had a fantastic experience working with Dolce Vita on our new kitchen and baths. Eti took our vision and the limitations of our updated space and created a beautiful functional designs. Also BIG thank you to Serge who helped us with a lot of the technical and construction challenges and made the installation process seamless and stress-free. You can really tell the whole team truly cares about the quality of their product and creating an excellent client experience. Thank you all!”
“We recently partnered with Stone Inc. to replace our outdated countertops with stunning quartzite and couldn’t be happier with the results. From the moment we walked into their Framingham showroom, their team—especially John and the sales staff—was patient, helpful, and incredibly knowledgeable .
The templating and measurements, led by Marc, were spot-on. Installation day went smoothly, with the crew arriving on time, working efficiently, and leaving our space spotless. The quality of workmanship truly shines—every seam is precise, every edge beautifully finished.
What really impressed us was their attention to communication. John responded to emails within a day and voice messages almost immediately. That level of responsiveness—combined with their clear pricing and generous free estimate—made the whole experience stress-free .
Beyond the project itself, it’s clear they care about customer satisfaction. Across their reviews, customers consistently highlight their courteous, professional staff and commitment to going the extra mile.
Bottom line: Stone Inc. delivers top-notch stone products, impeccable installation, and standout service. We’re absolutely thrilled with our new countertops—and highly recommend them to anyone in the Framingham area!”
“I worked with Newton for many years and found the project managers and administrators to be knowledgeable, professional, and responsive. My experience was very positive, so I was a bit surprised by some of the earlier reviews. I would definitely recommend them!”
“JESS! Don't even play with anyone else there. Jess is detailed and very very helpful. She has helped us with a kitchen renovation and a bathroom remodel. We went in with an idea and she was able to keep us grounded and focused on the end results. We ended up going with Kohler for most items and a few larger upgrades with her recommendations. We cannot thanks her enough from a sales aspect. We have even needed some service for the items and her help CASST team is super responsive and they fight for the consumer.
My livelihood is in the Customer Service field and her team makes is look easy when you need something. We had an urgent plumbing problem that didn't allow install - her team had a new faucet on my doorstep next morning...I was even confused by the delivery because it was quicker than Amazon. Had a small imperfection in a light we bought - boom, another showed up in 3 days via fedex. Why would you need to look elsewhere? Jess at Sink & Spout does it and if she needs back-up to help, the CASST team makes it happen.
Go to your manufacturers store and then bring all the line items you want to S&S, they will make magic happen each time!”
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“Kayla and Jodi were great. They walked us through all the ins and outs of cabinetry and helped us decide which to get. They came and measured for the installation and were here for the delivery and installation. We will definitely go back there should we do another project.”