“I highly recommend going to this Post Office rather than the Post Office on Millville Road. Thank god for Marcus, friendly, professional and exonerates excellent customer service.”
“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”
“Jessica is so helpful sweetest girl in the world. Sometimes I just hate going to the post office but this post office makes me happy. Thank you so much, Jessica.”
“The personalized service we receive from each postal service worker is OUTSTANDING….Especially Sir Michael. He is very personable, efficient and extremely knowledgeable about postage and packaging for mailing merchandise. He always has a kind word to say and also has a great sense of humor.”
“We had a passport appointment and I cannot say enough about how helpful and kind the women were working there. They were so friendly and made the whole experience a pleasure.”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“The people are pleasant and the space is clean and organized. Not a big line either. They must pay these folks a lot because they're always happy and helpful!”
“This post office is located directly next to Village Pizza, so it’s hard to find if you’re looking for a typical post office in a free standing building. However, our experience applying for passports at this located was seamless. I believe D’Ann was the person who helped us, and although it was busy she was quick and efficient with our paperwork. It’s a stressful process and she made me feel reassured throughout making sure we had everything.”
“Always have a good experience at this post office. There is always plenty of parking. The staff is friendly too. Every time I'm there, I always get greeted, and they always say bye too. It's always clean too!”
“I've been coming here for years. I ship everything through the post office and every single employee here has been incredible, I plan to keep coming here for many more years.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
“Cheryl, Cathy and Fernando, employees with the Holliston Post Office, MA were friendly , kind, patient and very helpful in delivering a package to me that was initially sent to the incorrect address. They handled the situation professionally and perfectly and went beyond until it was resolved. Thank you from a very satisfied customer!”
“Sure, the place is in need of a facelift but, it's a great location and the employee's here are wonderful. Very helpful and kind, especially during the Covid-19 Pandemic.”
“Management here is very sweet and understanding, otherwise this would have been a one star experience. Miss. Suely, in the future, it is not for you to decide what is rude or not when speaking to a customer. A simple “sorry for the miscommunication” goes a long way.”
“The self serve package station is great; you can buy a box, seal and address your package, print the label, and leave your package behind a protected drop off wall slot thing. No talking or waiting in line necessary.”
“A lot the employees is very nice and Mark is Amazing customer service and another man work there too and supervisor Mr Patrick too wonderful but is a new lady employee that Saturday I need putted a note before sign and she give me hard time time some many time she already did before. Van Pool withholding my taxes and didn’t paid used defamation like went I used to worked with them , all complaints is already in attorney general is better that parents bring their kids in need to school that Van Pool included not want repairs neither Vans is not safety.”
“Very surprised at the low reviews. Never had an issue, even for a “snailmail” establishment. I ship and receive frequently and even get live poultry. They always call and I always get it.”