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“My husband and l went to Verizon to set up an account as we wanted to switch carriers. Josh attended to us. He is so knowledgeable and quick. He really worked with us to get us what we wanted and apply all the discounts he could find.
He explained all the ways we could save money. We did save and at the same time, getting more for our dollar.”
“They are always helpful, they always fix my phone when AI is done somthing that I gmhave no clue on how to fix. They got the pop up to go away that had no x to exit out of but now every video I have recorded is now not opening, ughhh I gotta go back, everything was fine till they automatically do updates and stuff dosen't work anymore. I miss when updates actually asked if you wanted them or not, now its just to eat up data so you have to buy a new phone ughhh.”
“Had a fantastic experience at this T-Mobile store! The staff was super friendly and really took the time to help me find the perfect plan for my needs. Definitely recommend checking it out if you're looking for great service and support!”
“Kinan did a wonderful job today helping to make my new phone work correctly. It only took a few minutes to complete the job. He is a very social person and willing to help. Thank you Kinan for doing a great job today.”
“I was helped by a woman named Samantha. In all my years using tmobile she was the best help hands down. Her personality, expertise, and knowledge were amazing and I would recommend anyone with tmobile needs to go to this location and ask for Samantha 🙌”
9AM - 1PM 2 - 5PM
518 Union Ave, Framingham
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“Today we had such a wonderful, educated, polite, knowledgeable kind man from Astound. His name is Jorge Mutti. He fixed our tv which we have had so much trouble since we upgraded. He is just A+plus off the charts. He is such a credit to your organization. You can’t imagine how pleased we were with his service.”
“I am no longer a Verizon customer but I went in to sort out an issue with my son's tablet and complete a cancelation and the manager was so good I think I'll be coming back to Verizon. Not only did he solve my first issue, but I didn't even have to go to my new providers location for my second issue, he solved that too. Ruy (sp?), the store manager was fantastic!”
“Peter helped me today with the purchase of a new iphone and all the transfer steps. He was knowledgeable , professional, patient and kind. I have been a Verizon customer for a long time. He is one of the best sales people I have worked with! Such a great experience. Thank you!”
“Third time at this location while switching over services from Verizon to xfinity. Staff is super polite, helpful and Get the job done!! high fives to Dennis and Jacob.”
“My husband went to this store last week to straighten out a problem with our billing and services. Kathleen was amazing!! She fixed all our problems. From now on we will always come to this store if we have a problem rather than call. Our bill is higher than we would like but everything has gotten more expensive. Thanks again Kathleen.”
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“Kinan was very helpful and knowledgable about Verizon's products and phones and was able to answer all the questions I had regarding my account and upgrading my phone! I definitely recommend this store to anyone who is looking to switch or upgrade”