Xfinity Store by Comcast Branded Partner

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Hours:
793 Iyannough Rd, Hyannis MA 02601

Hours

Monday
9AM - 8PM
Tuesday
9AM - 8PM
Wednesday
9AM - 8PM
Thursday
9AM - 8PM
Friday
9AM - 8PM
Saturday
9AM - 8PM
Sunday
10AM - 6PM

About Xfinity Store by Comcast Branded Partner

The Xfinity Store by Comcast Branded Partner is a local retail location that has received mixed reviews from customers. While some customers have praised the exceptional service provided by staff members like Ash, Melinda, and Justin, others have expressed frustration with the store's apparent understaffing and long wait times. Customers have noted that the store is often busy, with one reviewer mentioning that there are only two Xfinity store locations on Cape Cod, in Hyannis and Plymouth. Despite the high volume of customers, staff members like Melinda have been commended for their efficiency, accuracy, and friendly demeanor in handling customer requests, such as transferring phone services from other carriers. However, some customers have reported that the store lacks adequate staffing, leading to long wait times and a lack of greeting or assistance upon entering the premises. The high prices and bundling practices of Comcast, the parent company, have also been criticized by some customers. Overall, the Xfinity Store by Comcast Branded Partner seems to offer a mixed experience, with exceptional service from certain staff members balanced by the challenges of understaffing and the broader issues associated with the Comcast brand.

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