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“I went to replace a battery on my Motorola phone and they were so helpful and they did it while I waited. Price was super reasonable. Very friendly and a great place to get your phone fixed. Highly recommended”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“Paulina was amazing.im a generation behind and she took her time with me NEVER letting me feel dumb even though I did!!!! She is bilingual and a huge asset to your brand!!!!”
“Great phone store, very happy! Staff are knowledgeable and helpful, and friendly. I got my Motorola 5g stylus phone there and a tablet! I love that phone, had the 4g Motorola Stylus for about 4 years and time to upgrade. The prices were better than my former phone company which is why I switched. There is a great selection of phones, and their new Revvl 2 tablet.”
“they changed my phone cover and did a good job. Watch out, cause sometimes ppl come interrupt the guy and he stops working on your cell phone to help someone else which could make u wait like an extra 20min or so. let him know if u in a hurry or if u can leave n come back that could even work out better.”
“The new guys here are very helpful. The new management nowadays are very customer service oriented. Surely will be visiting them often. Shan was the guy, he got me a good phone and gave me a speaker for free. The other guys were also helpful, Max and Hamza were also very friendly.”
“Luis and Jaye were so kind and helpful. They were accommodating during an extremely hard time and only within days of our mother's passing. I was a mess dealing with complex loss and family issues trying to get a phone into my sister's hands that had been out of contact with us for months. I live in WA state and was back east under this emergency circumstance and they tolerated my highs and lows during this challenging time.
Jaye went out of his way to work through the challenges I was having with the cell phones, but most importantly, he showed genuine compassion.
Both Luid and Jaye are an asset to this T-Mobile.”
“(Translated by Google) Excellent service and very good customer service. 100% recommended. You guys are lit ????(Original)Excelente servicio y muy buena atención al cliente. 100% recomendado. You guys are lit ????”
“Kevin & Mohamed really nice and helpful. There was another guy to the far left register who couldn't even find my uncle in the system. However, Kevin was able to find me right away and then Mohamed provided me with assistance to unlock my uncles phone. This was all on the afternoon of Jan 19th, likely around 3:30 or so”
10AM - 3PM
390 Essex St, Lawrence
Mobile Phones
“I went in with a phone that had crashed and they were able to fix it and for a great price. Awesome and friendly staff and easy to get to in Lawrence. I'll definitely go again for my phone repair needs and I suggest you do too. Bilingual in Spanish and English.”
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“Erick was great until something went wrong with the phone. Then I was told I would have to go to the Apple store to have the phone replaced. All calls would go to voicemail. He tried to fix it. but couldn't. I wanted the phone replaced. Not happy.”