“Great Store! Great customer service and Team work
Maryellen was awesome and so helpful. Nice group of people who seem to enjoy what they do and work well together. Highly recommend this store!!”
“Erick was knowledgeable and his customer service was top notch. Answered all our questions quickly and confidently. We visited the site for new phones and he turned us around in 15-20 minutes, that was very much appreciated. Will visit again.”
“Outstanding customer service by Miguel Garcia, friendly service without all the upselling!
Got my new IPhone Air today and he set up everything for me and even helped me box up the old phone to send back.
Great service is hard to find nowadays, I would highly recommend going to this location for all your phone needs and you’ll leave a very happy camper.
This is my go to Verizon store going forward!
Please recognize Miguel for his excellent service today!”
“excellent service from Carlos and the staff there, very professional. I changed subways and they offered me an extraordinary plan. I really recommend this place.”
“Kevin was very helpful with troubleshooting and running tests with my modern gaming pc. Can’t recommend enough, he helped me with problems I had been dealing with for months. Highly knowledgeable and fantastic service.”
“The Best experience ever had shopping for a cell phone.
After a terrible experience at an authorized dealer in Methuen Massachusetts, this place solved all my issues and made my day.”
“Raudy and co are really on top of the game. Bought a new phone at another location and had a issue. Took it to Raudy and his co and they realized it wasn't a problem and recovered my email account. Other location the employee couldn't help. Guess I know where to go from now on. Thanks guys, like I told yall, saved me a lot of time.”
“I had the absolute best experience dealing with Wes Luna at the Team Mobile Store on Bridge Street in Lowell. He was very helpful and knowledgeable in all aspects of my account and adding a new phone and Apple Watch. I recommend him for anyone going into this store.
Thank You, Wes ?”
“Gilberto and Tristan were phenomenal! They were both very knowledgeable, patient, and had excellent customer service skills. They made the experience easy and enjoyable from start to finish. I would highly recommend them to anyone looking for great service. Thank you, Gilberto and Tristan!”
“This store has the fastest service I ever had in a mobile store and the staff is very nice and they really want to help and GG hey do it with a smile...I felt really comfortable and happy with the service and the products they offered are very good and with good prices.”
“Thanks to Camilla for being super helpful!! I had a couple questions about my plan and Camilla was very understanding and helped me all the way through! I will be recommending anyone i know who has any questions to come and see Camilla!!”
“I went to this Verizon location today because I needed to sort out my account that had many issues. Mike worked with me for two hours and after multiple calls to customer service he was able to straighten everything out. He is definitely a seasoned veteran when it comes to dealing with all the ins and outs of the company. Mike was a pleasure to work with and I would recommend anyone that needs help with all things Verizon visit this location and ask for Mike!”
“Went to xfinity to return modem changed plan got new modem. Was waited on quickly all went well. Woman there was very helpful. I was in and out. Also returned 2 boxes and remotes.”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”