“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Broke my phone and called into Hector at this location. He walked me through all my possibilities over the phone so when I got in id have what I need. I ran into some issues with my account but Hector got me through every step even though I had to leave and come back he was more than helpful the entire time throughout the day. Highly recommend Hector and his coworkers at this store they did everything they could and then some.”
“Still a great store but definitely much change, I remember when they had a amazing DVD/bluray section and a great game selection. I know it's changed a lot since covid and you can just go online and buy everything, but I just wanna go in and see then just purchase it. Let's not let the big box stores disappear.”
“I would give the online reps who absolutely destroyed my account by adding 13 lines I never asked for zero stars… BUT Kathleen (“Kat”) from the Millbury location spent literal MONTHS correcting the issue, made sure we were taken care of for the inconvenience and always checked in and communicated with me until everything was fixed. She very easily could have left us hanging like most customer service reps these days, but she didn’t. Kat went above and beyond and took personal ownership of an error she didn’t make. She should teach a master class in customer service! Thank you, Kat!!!”
“On the 28th of December my phone broke and had to have a new phone sent to me from my insurance. I received it the next day and thought I was set, however I couldn't get my Dexcom 6 blood glucose monitor off my old phone due to the fact the touch part wouldn't work and the bottom half was black. I went to the T-Mobile store at 537 Lincoln St. and was helped by the entire staff, Elsa, Shaq, Mike and Gabriel. i was there for close to 2 hours with each one of them doing everything they could think of to help me try and retrieve my information and delete the app from my old phone. I eventually got to use a wireless mouse to do this, again with the help from each of these employees. This was extremely important to me due to health reasons as well as customer service above and beyond the call of duty. Not only have I ALWAYS spoken highly of Sprint/T-Mobile, but the people at this specific location are the greatest I have ever come across.”
“Based on matching scenery beautiful outside. THE IP ON THE MATCHING MINISCENE I DISCOVERED is the reason the Central Bank is CURRENTLY RUNNING TARGET PROGRAM ON ME MULTIPLE COUNTIES CAUGHT ON TAPE. TI WAS THE REASON FOR COVID 19 RELEASED ON AUTHORS BIRTHDAY MATCHED ON THE MAP AS WELL IN THAT POSITION IN FALL, BY ANOTHER BAD PLACE WORSE THAN BIONTECH AND A WORDPLAY MATCH. MMWAVE OFF NOW WITH MAJOR ANSWERS NOW. STOP TI ON ME. NOW.”
“Andrew came out to my home in hopes to repair my 65” Sony tv. He quickly detected it was the motherboard that blew and told me that it would be cheaper to buy the exact type of TV but a different brand. We went to purchase the TV , he helped me bring it in and set it up. He was super reasonably priced and just a genuine guy. I would absolutely, positively use him again and highly recommend Andrew to anyone. Thank you Andrew for being so awesome!!!”
“Great selection of furniture but Theresa was amazing. She really took the time to explain everything to me and answered any questions I had with an honest answer and a smile. I called with a question about my order after delivery and she knew who I was and was ready to help and had a plan of action. I appreciate employees like her! Thanks again!”
“I recently had the most extraordinary experience at the T-Mobile store in Auburn Mall, thanks to the exceptional manager, Nick. From the moment we walked in, Nick’s professionalism and dedication were evident. He not only secured us an incredible deal on our new phones, but he also provided service that went far beyond our expectations.
What makes Nick truly remarkable is not just his expertise in finding us the best phone plan, but his extraordinary act of kindness that changed our lives forever. During our visit, my son, who had been suffering from blindness, experienced a miraculous healing thanks to Nick. We were absolutely shocked and overwhelmed with gratitude.
Nick’s actions have profoundly impacted our family. His kindness, professionalism, and dedication have left us with undying gratitude. We cannot thank him enough for the incredible service and the miracle he facilitated. Nick is not just a manager; he is a beacon of hope and an inspiration to us all. Thank you, Nick, for your unparalleled generosity and for transforming our lives in the most extraordinary way.”
“Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work”
“I was looking for a place to make a print from a negative and found this place. They were super friendly and made the prints while I waited. Great customer service!!”
8AM - 10PM
529 Lincoln St, Worcester
Electronics
“The staff are always friendly and helpful.
The store is always clean, well organized, and well stocked.
The quality of the store brand items is always good.
I have been using the parking lot pick up service for several months now and I love the convenience of it. (It’s great that I’m not going into the store as much but only because I would buy way more than when I order ahead online. I also get to take my dog Moxie with me to pick up. She always loves a car ride. :-)”
Open 24 hours
973 Main St, Worcester
Electronics
“This is a great store staff over there is well groomed and helpful for customers. I found all my things a one place have very good hot food . I must recommend all my friends to visit that store .”
9:30AM - 7:30PM
333 Grafton St, Worcester
Electronics
“More like Jiminy Cricket Wireless Authorized Retailer! I say this because of the wonder this establishment produced for me. To start I should be clear! THIS IS NOT A RESTAURANT! Also! THIS IS NOT AN FOOD STORE FOR EXOTIC PETS!! Confusing I know, but trust me when I say this is probably a useful store. I've been hearing that people have been talking about getting telephones a lot recently and I have good news for you! I think this place sells those specifically! I say I think as I wasn't able to go into this aforementioned phone arena. They were closed when I walked by, but they do have windows in the front that showed some of their products. I mean I couldn't see it too well as I was across the street. But I think they sell phones! I don't know if they are the best phones, but I do know that there is a standing mailbox outside of it which is pretty darn helpful!So whether you have something to mail or you want to look and see if this store has phones for you, there is no need to "Wish Upon a Star" you can just come to Cricket Wireless Authorized Retailer when they are open! Unless you just want to use the mailbox, in which case I think that's always open.Also when I was younger I learned how to draw Pinocchio from the VHS cover pretty good. I could only draw this and the cigarette man from Doonesbury. I was praised for one and got in trouble for the other. This sort of neutralized my thoughts on drawing as an activity for me.”
10AM - 7PM
517 Main St, Worcester
Electronics
“Most of my experiences getting a new phone and plan have been nothing short of disappointing..Since I switched over to Metro Ive had nothing but helpful and patient advice all from yr sales person Aymen!! The guy knows his stuff and knows how to covey info to me so I feel good to go!! Thanks Metro!! Good job getting some real deal help on yr staff!! Aymen Rocks!! Metro Rocks!!”
10AM - 7PM
388 Park Ave, Worcester
Electronics
“My husband and I went into T-mobile last week, we were switching from metro. Reese the “manager” gave us false information. Set us up with the wrong plan. We were told the promotion we were signing up for was buy 1 iPhone get 1 free. Totally not the case. Reese put us on the essential plan instead of putting us on the magenta plan like we requested. THANK GOD for XAVIER For his professionalism and knowledge. Today he made things right. Thank you Xavier we appreciate you. In my opinion Xavier should be the manager of the store.”
Open 24 hours
1326 Main St, Worcester
Electronics
“The man and woman that run this store are the sweetest people ever! That are always quick to greet you with a huge smile and ask where you've been if it's been a while. I thoroughly enjoy my 711 trips ”
Open 24 hours
409 Park Ave, Worcester
Electronics
“I was pleased and surprised at what an comprehensive selection of Japanese snacks they carry. This might be because they are located directly next to Wan Wang, a Japanese restaurant. They also carry canned Bubble Tea. Other than that, it was a tidy, average, well stocked and faced 7-Eleven. I would have given 5 stars, if I wasn't made to feel I was interrupting a conversation or a phone call when I needed to be rung in. Also no cashier at this location has ever smiled or been engaging at all.”
“My family and I recently switched from AT&T to T-Mobile, and I couldn't be happier with the service I received, particularly from Mustafa at the T-Mobile store at 49 Park Ave . From the moment I walked in, Mustafa made me feel like a valued customer. He took the time to understand my and my families needs and preferences, guiding us through the entire process with professionalism and expertise.Mustafa's knowledge of T-Mobile's products and services was impressive. He patiently answered all our questions, explaining the various plans and options available to us. He went above and beyond to ensure that we were satisfied with our decision.What truly stood out was Mustafa's personalized approach. He took the time to listen to my concerns and preferences, tailoring his recommendations accordingly. He made the transition from AT&T to T-Mobile seamless and stress-free, handling all the work to transfer over our phone numbers.Moreover, Mustafa's dedication to customer satisfaction was remarkable. He followed up with me after the switch to ensure that everything was working smoothly and that I was happy with my new service. His attention to detail and commitment to excellence truly exceeded my expectations.Overall, my experience with T-Mobile and Mustafa in particular was exceptional. He exemplifies the highest standards of customer service, and I would highly recommend him to anyone looking to switch to T-Mobile or upgrade their current plan. Thank you, Mustafa, for your outstanding assistance and making me feel like a valued customer.”
9:45AM - 5:45PM
124B Main St, Spencer
Electronics
“Great experience and good service. I do alot of online shopping, and if anything doesn't work when I receive it I then drop it off and it's ship back to wherever no issues. They will even help by printing my label out for me when my printer at home doesn't work to do so. I then usually receive my return quick and fast no issues. I am glad I had discovered such a convenient drop off location right in the middle of town... Thank you!”
Open 24 hours
121 June St, Worcester
Electronics
“It's a great store to have next to you alot to choose from and coffee is good. Slushy machine and hot pizza and nachos some items are reasonable price but some like meds are high prices also need to fix hours of store being open 24 hours cause it's not it's open to 12 pm all week”
Open 24 hours
2 Blackstone River Rd, Worcester
Electronics
“The kid Jacob along with the gentleman Alex are tremendous people and tremendous employees as far as the owner goes I can't say enough awful things about him.. but it's a great store”
“Amazing customer service. Both the owner and his wife were super friendly and so helpful. They even threw in some extras for a great discount. My husband and I switched from a t-mobile family plan about 2-3 weeks and our service has NEVER been better. Trying to get my other family members to switch. We will definitely be back just for the amazing customer service we received. We recently moved out of the city about 30 mins away but will continue coming to this location for sure! We were welcomed back anytime for any reason. If you're looking for great service great prices and a variety of phones and accessories please visit cricket on lincoln st! 10/5 stars!!! Thank you both again! ?”