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“Place is decent. Price OK. But be careful if one of the employees offer installation services. I purchased installation service from that person, they did the cabinets OK, but they have no clue with countertop, or anything else. I had to hire another company to install just the countertop, and finish the installation, a total nightmare.”
“All staff at this location are so kind. Special shout out to Marlene, as she is always available and willing to support us in our home improvement endeavors without passing judgment ?? Grateful for our Home Depot experiences -Marlene made over fifty keys for me in the past!!”
6:00 AM - 10:00 PM
533 Lincoln St, Worcester
Home Improvements
“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”
“I need to give the Auburn location 5 stars due to one employee in particular. Patty, at customer service, was so helpful in my situation regarding an online application made in error. I had called and she had told me to come down right away so we can take care of the issue I was having. I went down and within 15 minutes, all was settled. ;)
Pro tip: unfortunately, dealing with the Home Depot credit line was literally nearly impossible to get through via the telephone, so if you don’t want to waste time and be bounced around on the phones with literally no success, literally just go to the store. And someone like Patty will get it solved in minutes.”
“My boyfriend & I were on the hunt for an indoor garage heater other than electric. Although we were uncertain of propane being safe for indoors. At arrival we were greeted by Donna. She was very informative and helped us pick the ideal heater with ease. Thanks Donna!”
“I always come here for hardware needs. Staff is friendly and very knowledgeable. Their fastener wall is such a blessing and has saved me many times. Great place, and happy to have it in our town.”
“Bought a French door refrigerator the sale associate was great kind and friendly my refrigerator was delivered 2/22/26 the to gentlemen that delivered my refrigerator was awesome couldn't ask for better delivery guys thank you very much Lowe's sales associate and delivery men everything start to finish was awesome thank you again”
“I went in the PLASTERERING isle Friday mid day ,was everything sheets stocked 10 feet hight 3/8 veneer board, all kinds of board ,the Worcester, home Depot carries imperial plaster & no other depo or Lowe's carries it”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I love this store. I can always find what I'm in need of. I love the new store upgrade, the pet department has really been beefed up! Staff are pretty nice.”